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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3445 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

75% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

An excellent institution

The staff are so friendly and very professional. They could answer all my questions so satisfactorily. Would recommend the SBS to my friends. Reviewed on: 3rd May 2024

Old-fashioned and friendly

The AGM was good and friendly service. Reviewed on: 3rd May 2024

First class

Really friendly customer service. Reviewed on: 3rd May 2024

Helpful, friendly, local

Person to person contact, available in local office. Reviewed on: 3rd May 2024

Best in Scotland

All the staff are friendly and helpful. But getting through on the phone is a hassle and should go back to the way it was before. Lorraine is the best. Reviewed on: 3rd May 2024

Helpful, reliable, friendly

I like that they are always helpful and good at dealing with my queries. The only thing that could be better is getting through to them on the phone, as I have to wait ages. Reviewed on: 3rd May 2024

Very good

Very professional and welcoming, and a good cup of tea. Reviewed on: 3rd May 2024

Pleasant and helpful

Happy with the service with savings accounts. Reviewed on: 3rd May 2024

Excellent

Was a wonderful experience - Neha was excellent, I was informed well of best products for my savings. Reviewed on: 3rd May 2024

Friendly, helpful staff

Local branch with helpful staff. Reviewed on: 3rd May 2024

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