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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,445 reviews, last reviewed 6th May 2026
75% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026
Martin E's avatar
Martin E

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

Great value service

5
Professional, welcoming, efficient. Reviewed on: 3rd May 2024
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Verified Member

In branch service review

4
You could have left the Thornhill branch open (or something in the Dumfries area), the reason I am with SBS is because of the local branch. Reviewed on: 1st May 2024
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Verified Member

Good customer service

5
Very good customer service and easily accessible. Reviewed on: 1st May 2024
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Verified Member

Customer friendly

5
Efficient attention in Galashiels but it was much was easier for old folks when you had agencies nearby. Reviewed on: 1st May 2024
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Verified Member

Friendly, efficient, focussed

5
Great service, great staff, and simple products with a good interest rate. Reviewed on: 1st May 2024
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Verified Member

Friendly, informative, welcoming

5
Like the personal service, passbooks, and staff. Reviewed on: 1st May 2024
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Verified Member

Friendly, professional, courteous

5
The staff. The guy who dealt with us was really good. Great customer service skills and knowledgeable. Good follow up call. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
It would be better if the Dalry Road branch was still open. It cost Reviewed on: 1st May 2024
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Verified Member

Local, accessible, friendly

5
I like being able to go to local branch and deal with the staff in person. Always friendly and helpful. Reviewed on: 25th April 2024
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Verified Member

Great, personal, straightforward

5
Easy to fill in maturity form. Straightforward polite call handlers. Easy log-in. Reviewed on: 25th April 2024
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Verified Member

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