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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Professional, friendly, fair

Efficient service. Customer service, pleasant and well informed. Reviewed on: 22nd August 2024

Approachable, professional, excellent

Very professional. My enquiry was dealt with quickly and politely. Reviewed on: 22nd August 2024

Very professional experience

My request was dealt with fast and efficiently, along with any questions I asked. Reviewed on: 22nd August 2024

Polite efficient service

No problems. Always good service. More branches would be convenient!. Reviewed on: 22nd August 2024

Straightforward, quick, efficient

New accounts, no waiting time, straightforward. Reviewed on: 22nd August 2024

Human experience, wonderful

Neha was very helpful in Glasgow and able to answer all my questions - very friendly lady. Reviewed on: 22nd August 2024

Welcoming, clear, efficient

Very pleasant and efficient service. Reviewed on: 22nd August 2024

Reliable, efficient, timely

My experience with SBS is limited to the post and the telephone. I will say that the Society deals with all matters in a timely and efficient manner and on the occassions that I have rung the call was answered promptly as I was dealt with in a courteous and efficient manner. Reviewed on: 22nd August 2024

Friendly, local, mutual

Can be contacted by phone; but too much chat before I can get through, the message could be condensed. Took 2 calls to sort issue. Reviewed on: 22nd August 2024

In branch service review

I like the person-to-person contact. I like that they have an office in Troon where I am able to call in easily. Reviewed on: 21st August 2024

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