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Scottish Building Society: Savings reviews

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4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
7% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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1%
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0%
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Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Galashiels branch review

5
I like that there is an office in the town and I can speak to staff face to face Reviewed on: 26th October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Like face to face communication in branch, online not essential for good savings rates (competitive) Reviewed on: 23rd October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Quick and attentive action to opening a new fixed bond savings account. Appreciated, traditional application form and account (even providing a passbook!) rather than everything being online Reviewed on: 20th October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Really pleased with the service I received in Largs, transferred my account quickly as did the office in Troon Reviewed on: 9th October 2020
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Troon branch customer

Edinburgh branch review

5
Love the brand, pity you can't apply for savings online Reviewed on: 7th October 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

Savings review

4
Long established, corteous, reliable, everyone is friendly, listening, but need to take effecient action Reviewed on: 5th October 2020
Savings customer's avatar
Savings customer

Troon branch review

5
Scottish business supporting Scots, more branches would be good, like passbook account (not online) Reviewed on: 5th October 2020
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Troon branch customer

Great service

5
Outstanding service from all staff in SBS Glasgow office. Lorraine and the team are so helpful and efficient. But what I like best is the personal attention. They know who you are. SBS are a model for how service should be. Reviewed on: 3rd October 2020
Dave McLaren's avatar
Dave McLaren

Edinburgh branch review

4
Postal service for return items e.g. passbook is very slow. Otherwise service is good Reviewed on: 28th September 2020
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Edinburgh branch customer

Glasgow branch review

5
SBS staff are very friendly, helpful and straightforward to deal with regards money matters Reviewed on: 25th September 2020
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Glasgow branch customer

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