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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3445 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

83% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

First class

Polite, helpful and efficient. Follow-up mail information delivered promptly. Reviewed on: 25th April 2024

In branch service review

Like the face-to-face contact and ease of visiting the branch office. Reviewed on: 25th April 2024

Helpful, friendly

Helpful, friendly and good interest rates. Reviewed on: 24th April 2024

Friendly, efficient, available

The personal touch in branch is good, very efficient and friendly staff. Reviewed on: 24th April 2024

Reliable and efficient

Information is always clear, whether by post or phone. Reviewed on: 24th April 2024

Meets my needs

Easy access, friendly service, prompt response. Reviewed on: 24th April 2024

Quick, efficient, competitive

Very quick and efficient service by telephone and post. Reviewed on: 24th April 2024

Very very good

Perfect in every way, stay as you are. Reviewed on: 24th April 2024

A great asset

No nonsense, gets the job done and feels a safe place to save a wee nest egg. Thank you. Reviewed on: 24th April 2024

Quick, friendly, helpful

Friendly, face-to-face service. You provide a passbook for savings too. Reviewed on: 23rd April 2024

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