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Scottish Building Society: Savings reviews

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4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
7% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Glasgow branch review

5
Friendly service and as I am not on the internet and not always in Glasgow being kept informed of any new accounts that I might be interest in Reviewed on: 25th September 2020
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Glasgow branch customer

Glasgow branch review

5
Very speedy and comprehensive response from Glasgow office. Thanks Reviewed on: 21st September 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Great service from Loraine in dealing with my query about missed maturation date. An email follow up would be helpful in future Reviewed on: 21st September 2020
Glasgow branch customer's avatar
Glasgow branch customer

Edinburgh branch review

5
Keep doing what you are doing, great friendly staff. Pity no office nearer Livingston Reviewed on: 17th September 2020
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Edinburgh branch customer

Galashiels branch review

5
Friendly, welcoming, helpful staff (Galashiels and Dums) possibily more online access to accounts Reviewed on: 11th September 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

1
SBS neglected to send me the passbook for my Members 77 Bond (transferred from regular saver in May) I had to write to inform you about this in August. Passbook was then sent to me without an apology or explanation for the error Reviewed on: 10th September 2020
Savings customer's avatar
Savings customer

Savings review

5
Friendly staff who are unbelievably helpful Reviewed on: 9th September 2020
Savings customer's avatar
Savings customer

Galashiels branch review

3
I asked for a small supply of second class pre-paid envelopes as I do not have access to internet banking? Reviewed on: 8th September 2020
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Galashiels branch customer

Savings review

5
Local agency closure in Dumfries not welcome. Any telephone contact with main office has been very positive. Reviewed on: 7th September 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Freepost address is a definite plus! Would have preferred you to have done an electronic ID check rather than require me to send you ID Reviewed on: 2nd September 2020
Galashiels branch customer's avatar
Galashiels branch customer

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