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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3445 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

83% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

Quick and efficient

Quick and efficient, good service in the branch in Edinburgh. Reviewed on: 23rd April 2024

Local personal service

Branch with people in, who are always helpful. Good interest rates. Reviewed on: 23rd April 2024

Efficient, helpful, accurate

Efficient, requests are dealt with swiftly and most importantly accurately. Reviewed on: 22nd April 2024

Worth dealing with

Sponsering Edinburgh rugby, you never know somebody might send me free tickets for all the accounts I have. Reviewed on: 22nd April 2024

Accessible, friendly, competent

It is straightforward, traditional methods of banking. Scottish based. You are able to go into a relationship centre to discuss financial matters. Reviewed on: 22nd April 2024

Accessible, local, customer-orientated

Very easy to speak to a customer advisor in person, by phone or by email. Friendly, efficient, timely, and knowledgeable service. Thank you. Reviewed on: 22nd April 2024

Helpful and reliable

Easy to speak to on the phone and my instructions were carried out perfectly. Reviewed on: 22nd April 2024

Local, competitive, friendly

Locally based and specialising in service to Scottish residents. Good rates of interest and knowledgeable staff. Reviewed on: 22nd April 2024

Friendly, polite, helpful

Wonderful service. Staff are very helpful and informative. Very pleasant manner and polite. Reviewed on: 22nd April 2024

Great, been a member for years

Very friendly building society and all staff are great. Reviewed on: 22nd April 2024

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