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Scottish Building Society: Savings reviews

4.91
Based on 3,686 reviews, last reviewed 3rd Jul 2026
39% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Very good service

5
Very good service and helpful staff. Reviewed on: 19th August 2024

Excellent service

5
At all stages, both in branch and on the phone, the staff have been so nice and helpful, and very easy to deal with. Reviewed on: 19th August 2024

Friendly, professional, personal

5
I am 77 years old and do not trust the internet (I can only access it at a local library). Therefore I absolutely have a face-to-face relationship. It is much more secure against risk, i.e. internet related fraud. My fixed rate ISA is a face-to-face product, only available to members. Reviewed on: 19th August 2024

Good helpful service

5
I like the selection of the accounts, the interest rates are good and they still have passbooks as most others now do not. Reviewed on: 19th August 2024

Clear, straightforward operation

5
Everything was quite straightforward. The agents I spoke to on the phone were easy to understand and responded with clear information and made me feel confident and reassured. Reviewed on: 16th August 2024

Friendly, professional, efficient

5
I received a very warm welcome when arriving at the local branch, my enquiry was dealt with quickly. All my questions were answered professionally. Reviewed on: 16th August 2024

Society geared to customer needs

5
Efficient and polite, very satisfied. My requests answered promptly. Always have to request cert. of interest at the end of each year. Reviewed on: 15th August 2024

Always very helpful

5
I always find the staff extremely helpful and nothing is a bother. Not like going into a regular bank where everything is a bother these days. Reviewed on: 15th August 2024

Local, helpful, Scottish

5
Always find staff very helpful - never rush me and listen to what I need. Reviewed on: 13th August 2024

In branch service review

5
Spoke with staff in Inverness who as always was extremely pleasant and efficient to deal with. More consideration needed for non-computerised customers. Reviewed on: 12th August 2024

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