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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3445 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

83% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3445)

Professional, fast, efficient

Small branch with a personal touch. Reviewed on: 22nd April 2024

Friendly, local, personal

Old-fashioned service and courtesy. Pleasant, well-trained staff and competitive interest rates. Reviewed on: 22nd April 2024

Helpful, available, invest

Interest rates are the best. Service received from Lorraine in Glasgow was the best and the after service was great too. Reviewed on: 22nd April 2024

Excellent, great, superb

I would like the ability to upgrade my savings accounts. Reviewed on: 22nd April 2024

Helpful, local, value

Nice local office and helpful staff. Reviewed on: 22nd April 2024

Good, local, friendly

Staff very helpful. Obtained info prior to branch visit via telephone and they were able to confirm product availability. Reviewed on: 22nd April 2024

Perfect

Customer service just as it should be. Reviewed on: 22nd April 2024

Best one

Excellent communication and prompt replies with customer servie request, you should always include a SAE for international reply. Reviewed on: 22nd April 2024

Quick, efficient service

Will allow postal ISA and bond accounts. Reviewed on: 22nd April 2024

In branch service review

I've always found the Scottish Building Society to have savings products suited to me. The Inverness branch has always been friendly and helpful. Reviewed on: 19th April 2024

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