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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Friendly, informative, helpful

I was transferring money from another bank. The member of staff gave me good, clear advice and discussed my options with me. I could then get the account that was most suitable for my needs. Reviewed on: 12th August 2024

Haven't been better

Patient staff and very keen to be of assistance. Reviewed on: 12th August 2024

Very informative and helpful

Welcoming and pleasant staff when you go in to deal. Reviewed on: 7th August 2024

Excellent, efficient, friendly

Everything was handled efficient and all the staff were super helpful. The only negative I have is that I am unable to manage account for my parents (or attorney) online. This can only be done in the branch. I would hope that in this day and age an online facility would be possible. Reviewed on: 7th August 2024

Very good value

Contact is very easy. Response is speedy. Reviewed on: 7th August 2024

Great customer service

Competitive interest, and very helpful and friendly branch staff. Reviewed on: 7th August 2024

Efficient, Friendly Service

Excellent staff but wish I didn't have to drive 20 miles round trip whilst realising you won't open a branch nearer. Reviewed on: 7th August 2024

Trustworthy, efficient, reputable

I like that it is a long-established and trusted building society, that you get a passbook, and it appears a very efficient company. Hoping to transfer ISA from another compant which is due to mature in Dec 2024, dependent on rates at that time. Reviewed on: 7th August 2024

Very good service

They contact you when needed. Always pleasant to deal with. Reviewed on: 7th August 2024

Helpful, friendly, and efficient

Friendly staff in the Galashiels branch - helpful and patient. Reviewed on: 7th August 2024

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