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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3446 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

83% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3446)

In branch service review

I've always found the Scottish Building Society to have savings products suited to me. The Inverness branch has always been friendly and helpful. Reviewed on: 19th April 2024

Convenient, friendly, good service

Town centre branch, friendly staff, knowledgeable and helpful. Reviewed on: 19th April 2024

Dependable, friendly, early-closing

Very good service, especially in the Glasgow branch. Useful having online banking now. Reviewed on: 19th April 2024

On the ball

Very friendly, competent and polite staff in Glasgow branch. Reviewed on: 19th April 2024

Interested in customers

From entering to leaving we had the full attention of staff who were very helpful and answered all of my questions. Reviewed on: 18th April 2024

Friendly, helpful staff

Face-to-face at branch. Open on a Saturday would be good. Reviewed on: 18th April 2024

Caring, professional, efficient

I am very happy with your services to date. Special mention to the lady in the Glasgow branch who was most understanding during a very difficult time. Reviewed on: 18th April 2024

Passbook, helpful, efficient

Having a passbook and the friendliness of the staff is great. Have got to know Lorraine at the Glasgow branch and she couldn't be more helpful, a real asset. Reviewed on: 18th April 2024

Suits me fine

I like it for the friendly staff at my Edinburgh branch, they are very helpful and attentive. Reviewed on: 18th April 2024

Personal, friendly, service

Website is easy to follow. Pleasant staff, helpful when dealing face-to-face with customers at the branch. Reviewed on: 17th April 2024

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