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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3446 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

83% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3446)

Friendly, helpful, efficient

You answer promptly. You are friendly, courteous, helpful and nice to talk to. A higher interest rate would be good. Reviewed on: 17th April 2024

Genuinely friendly mutual

I like the fact it remains a mutual and retains good personal service. Reviewed on: 17th April 2024

Local branch open

Good savings rates. Excellent, friendly service in the Gala branch. Very professional. I can get help in the branch. Reviewed on: 17th April 2024

Local, face-to-face, friendly

Local, friendly professional staff, prompt service both in branch and head office. Reviewed on: 17th April 2024

Value for investing

Experienced Society offering value for investments. Reviewed on: 17th April 2024

Helpful, friendly service

Opening a relationship centre in the city centre is more convenient for customers. Reviewed on: 16th April 2024

Local, knowledgeabel, welcoming

Local branch which means I can go in and talk to a real person. Branch personnel are knowledgeable and very pleasant. Reviewed on: 15th April 2024

Helpful, prompt service

Branch hours could be better, not sure a relationshop centre is a suitable name for office, it is not a dating agency or marriage/partnership guidance service. Reviewed on: 15th April 2024

Fast, friendly, good service

Like the good interest rates, good customer service, friendly and easy to use. Reviewed on: 15th April 2024

Friendly, helpful, local

Because of my age I like the face-to-face and have a local branch. Reviewed on: 15th April 2024

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