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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,989 reviews, last reviewed 24th Aug 2026
37% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful over the phone Spoke to Audrey Smith who was very helpful, calm and talked me through what I needed to do. Much appreciated. Reviewed on: 24th August 2026
David H's avatar
David H

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3991)

At the top

5
Love speaking face-to-face with friendly, helpful staff. Reviewed on: 1st January 2025

Fast, responsive, professional

5
Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund account also easy and straightforward to do. So far so good. Very satisfied. Reviewed on: 27th December 2024

Thorough, considerate and friendly

4
Customer service is superb and interest rates very favourable. I find the limied opening hours a bit inconvenient, especially the one hour lunchtime closure in the middle of the day. Reviewed on: 27th December 2024

They are helpful

5
The people at the end of the phone are helpful. Just wish you could improve the Royal Mail. Reviewed on: 27th December 2024

Excellent, friendly, welcoming

5
Loraine is excellent and extremely knowledgeable about SBS products and services, helping us to choose the best products every time, much appreciated. Mudassar is also an excellent branch manager at SBS Glasgow, welcoming customers and providing a cup of team, very friendly and professional. Reviewed on: 27th December 2024

Fantastic, understanding, straightforward

5
Fantastic all round. Audrey in Galashiels was amazing and so helpful, kind and clear at a difficult time when my mother is dying. SBS have by far been the best bank/building society I have dealt with. Reviewed on: 24th December 2024

Local, friendly, helpful

5
You can go into branch and have a face-to-face meeting, no appointment required. Staff are helpful and friendly. Reviewed on: 23rd December 2024

Helpful, informative, friendly

5
Opening my ISA was straightforward and I was given relevant information. Reviewed on: 23rd December 2024

Home from home

5
From the moment you enter you're made welcome - very helpful staff. Reviewed on: 23rd December 2024

Scottish, friendly, convenient

4
Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

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