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Scottish Building Society: Savings reviews

4.91
Based on 3,445 reviews, last reviewed 6th May 2026
83% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026
Martin E's avatar
Martin E

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3446)

Can always improve

4
Improve website i.e. helpline found multiple simple errors when online trying to withdrawals, change any details ending many phone calls to speak to someone in branch to rectify. Reviewed on: 15th April 2024

Accessible, friendly

5
Served my mother for many years, friendly and helpful. Reviewed on: 15th April 2024

Friendly, accessible, local

5
Fairly local branch and you can speak to staff directly. Reviewed on: 15th April 2024

It is Scottish

5
Excellent service, and very helpful staff. Reviewed on: 15th April 2024

Dependable, efficient, friendly

5
Friendly, knowledgeable service with real people and no electronics. Reviewed on: 15th April 2024

In branch service review

5
Branch access. New customer but first impressions are very favourable. Reviewed on: 15th April 2024

So very dependable

5
I like the efficiency and professional attitude plus they are very informative, answering all my questions immediately. Reviewed on: 15th April 2024

Friendly, trustworthy, welcome

5
I always feel like my best interests are considered. Reviewed on: 15th April 2024

Conveniently located branch

5
I like having a branch and passbooks. Reviewed on: 15th April 2024

Friendly, professional, straightforward

5
Quick, friendly, professional service. Reviewed on: 15th April 2024

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