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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,989 reviews, last reviewed 24th Aug 2026
37% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful over the phone Spoke to Audrey Smith who was very helpful, calm and talked me through what I needed to do. Much appreciated. Reviewed on: 24th August 2026
David H's avatar
David H

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3992)

Scottish, friendly, convenient

4
Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

Easy, friendly, Scottish

5
You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Reviewed on: 20th December 2024

Efficient, knowledgeable, local

5
Knowledgeable, friendly staff in Edinburgh. Reviewed on: 18th December 2024

Excellent customer service

5
Face-to-face contact is wonderful. Pleasant staff who attend to all, there and then. Very good customer service. Reviewed on: 16th December 2024

Excellent, excellent, excellent

5
Staff knowledge of products always first class and staff always welcoming and friendly. Reviewed on: 16th December 2024

Caring, helpful, friendly

5
The person who served me was polite, informative and friendly. Reviewed on: 13th December 2024

First class service

5
I like that SBS rewards loyalty to their customers and always have a good range of savings products. Reviewed on: 13th December 2024

In branch service review

5
I like that I get a passbook for my account and that the premises are in the city centre. Reviewed on: 10th December 2024

In branch service review

5
It's good to have a branch open where we can speak to someone as I don't do online banking. Reviewed on: 10th December 2024

To be recommended

5
I have called at the offices on two occasions and have been satisfied with the service. Reviewed on: 10th December 2024

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