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Scottish Building Society: Savings reviews

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4.89
Based on 3,085 reviews, last reviewed 10th Feb 2026
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Very helpful and friendly staff, got what I needed to know. Reviewed on: 10th February 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3086)

Scottish Building Society Branch Review

5
You need to streamline paperwork for exisiting customers. Reviewed on: 3rd October 2023
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Scottish Building Society Branch Review

5
Efficient, friendly service. Clear explanations of policies being taken out. Reviewed on: 3rd October 2023
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Scottish Building Society Branch Review

4
The staff are very polite and helpful. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
I like that you are a member based, mutual society serving your local communities in Scotland. Staff are knowledgeable and friendly. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Good interest rates and very helpful staff in branches and on telephone - can't think of any improvements to be made. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
It is somewhere safe to give me a decent return. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Lovely warm welcome first thing on my visit and the man took me through the details very clearly, highlighting the options and I liked how quickly all the information was assessed. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
First class service by telephone to head office and in branch (Galashiels). Friendly and efficient. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Fast, friendly and efficient. Great service in branch (Galashiels). Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
It's local, staff always pleasant and efficient and it's Scottish. Reviewed on: 1st October 2023
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