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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3693 reviews)

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4.91

Based on 3,689 reviews, last reviewed 6th Jul 2026

42% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

June and Kaia were very helpful today when my wife a... June and Kaia were very helpful today when my wife and I came in to open a bond. Reviewed on: 6th July 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3693)

Behind the times

Money transfers are slow to appear. Online service is dated - applying to add accounts, really? Desperately needs an app!. Reviewed on: 25th July 2024

In branch service review

After a difficult and lengthy ISA transfer with many hiccups, the branch manager in Glasgow was extremely helpful in resolving this. Reviewed on: 25th July 2024

Friendly, efficient, traditional

I like having a local branch in Glasgow, Queen Street staff are friendly, courteous and efficient. The Scottish Building Society has a traditional feel and the customer feels valued. It's a mutual society, not a bank. Very low profile though, publicity could be improved to attract new members. Reviewed on: 25th July 2024

Traditional, personal service

On our visit to the Glasgow Queen Street branch today we met with a really helpful employee and all went well. Personally, I like the fact that the Society is relatively small and one does not deal with staff in faraway places. Reviewed on: 25th July 2024

First class service

Excellent. So helpful and kind. Alleviated our fears and concerns. Excellent customer service. Reviewed on: 25th July 2024

Efficient, friendly, good savings rates

Commitment to mutual status, no pressure to be online, loyalty products, independent (i.e. not part of larger group with different/conflicting interests). Reviewed on: 25th July 2024

Good customer service

Friendly and helpful staff. Selection of products with clear and straightforward information. Reviewed on: 25th July 2024

Traditional, courteous, helpful

Traditional, courteous service. Informative and patient explanation of options. Reviewed on: 25th July 2024

All my queries were comprehensively dealt with in an...

All my queries were comprehensively dealt with in an efficient, reassuring and friendly way and I wondered if I was asking crucially relevant questions about what I really needed to know without being at all sure what to ask in the first place. Reviewed on: 23rd July 2024

Super, smashing, great

Great staff, great service, good savings rates. Opening times are a bit restrictive especially as the nearest branch is 50min drive away. Reviewed on: 19th July 2024

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