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Scottish Building Society: Savings reviews

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4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
4% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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Scottish Building Society Savings reviews (2249)

Savings Review

5
Mutual organisation. Local. Small and friendly Reviewed on: 10th June 2020
Savings customer's avatar
Savings customer

Savings Review

4
Good that you are open for all business during Coronavirus lockdown. Supplied information needs to be more precise. Reviewed on: 10th June 2020
Savings customer's avatar
Savings customer

Savings Review

5
In the few dealings I have had with the Glasgow branch of the SBS I have found them to be friendly, helpful and knowledgeable. Lorraine was extremely responsive and professional. Reviewed on: 3rd June 2020
Savings customer's avatar
Savings customer

Savings Review

5
A local branch where I can speak to people directly without a call centre / impersonal approach. More interest on ISAs would be nice. Reviewed on: 28th May 2020
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Savings customer

Savings Review

5
Close by. Friendly staff. A current account would be useful. Reviewed on: 26th May 2020
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Savings customer

Savings Review

4
I like to speak to someone face to face rather than internet banking Reviewed on: 22nd May 2020
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Savings customer

Savings Review

4
No online account at present. Difficult to visit branch Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Branch contact. I do value being able to discuss face to face. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Staff helpful and understanding, especially Lorraine, but also Kay. Products simple and easy to understand. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Extremely helpful and friendly in staff in Branch at large. Contact with other staff via telephone is of highest standard of efficiency. All services received have been excellent. Reviewed on: 19th May 2020
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Savings customer

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