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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3693 reviews)

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4.91

Based on 3,693 reviews, last reviewed 6th Jul 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Extremely Helpful Saw Katie at the Troon branch on 3/7/26 Reviewed on: 6th July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3693)

Friendly, attentive, excellent

Lovely staff who were extremely helpful and very knowledgeable in Inverness. Reviewed on: 15th July 2024

Friendly, competent, simple

Very friendly staff. Simple procedures to open accounts. Reviewed on: 15th July 2024

Reliable, not loyal

I sent my ISA book to be updated and upgrade my ISA to 5.25% following a phone conversation with SBS. Have discovered book sent is missing and I wasn't upgraded to 5.25%. Other banks automatically offer best rates to customer and change over if they haven't heard from you. Reviewed on: 12th July 2024

Local, friendly, trustworthy

Great staff, always customer focused. Reviewed on: 11th July 2024

Saving made easy

Efficient service and attention to detail. Reviewed on: 10th July 2024

Friendly, approachable, fair

More privacy needed in branches as other customer can hear your conversation. Better interest rates would keep customers. Reviewed on: 10th July 2024

Friendly, high street

I was disappointed that I didn't get my new passbook straightaway. Reviewed on: 9th July 2024

Good customer focus

I like being able to see someone in a branch. Reviewed on: 9th July 2024

Friendly, mutual, efficient

The national Scottish mutual savings society. Reviewed on: 9th July 2024

Helpful, great

Over the years the staff at the Inverness branch have been consistently friendly and helpful. Reviewed on: 8th July 2024

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