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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3448 reviews)

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4.91

Based on 3,445 reviews, last reviewed 6th May 2026

83% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Katie MacKnight was very helpful - thanks Katie MacKnight was very helpful - thanks Reviewed on: 6th May 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3448)

Local, friendly, lovely

What a lovely branch with wonderful staff. Reviewed on: 8th April 2024

Friendly, helpful, professional

Like the accessible branch office, face-to-face communication, friendly and helpful staff. Reviewed on: 8th April 2024

Personable, welcoming, friendly

Shanon was lovely. She took us through lots of options to save our life savings. An asset to the business. Reviewed on: 8th April 2024

Accessible, friendly, helpful

Like the accessibility, branches, can call branch direct, it is Scottish. Could be better on interest rates. Reviewed on: 8th April 2024

Efficient, friendly, competitive

I always receive an efficient, accurate and friendly service via both written and with any verbal contact. Reviewed on: 8th April 2024

In branch service review

Easy to contact, helpful and efficient. Reviewed on: 8th April 2024

Friendly, efficient, helpful

Always been happy with SBS, great service and products. Reviewed on: 8th April 2024

Efficient, friendly, local

Efficient service, friendly and helpful staff. Reviewed on: 5th April 2024

Professional, friendly, competitive

When contacted there is always a friendly voice at the end, always helpful with knowledge of the SBS products, excellent service. Reviewed on: 5th April 2024

Recognise customer loyalty

The timeous and efficientprocessing of my instructions for my bond by the staff at SBS Galashiels but also the additional guidance with my queries from the staff ar SBS Frederick street. First class from all. Reviewed on: 5th April 2024

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