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Scottish Building Society: Savings reviews

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4.89
Based on 3,093 reviews, last reviewed 12th Feb 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff are polite, professional and helpful, taking t... Staff are polite, professional and helpful, taking time with you when you visit. Reviewed on: 12th February 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3093)

Scottish Building Society Branch Review

5
I like the traditional way of banking with no pressure to switch to online banking (at least there is a choice, and long may it continue this way). Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
It is a mutual Building Society, could do better by issuing annual statements of accounts (as done before Covid). Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
My instructions about porting over and merging bonds were carried out perfectly - excellent service. Interest rates could be a bit higher though. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

4
Members still have a vote! Good access to local branches - very helpful and friendly staff. Perhaps more options for over 60s savings needed. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Staff are proactive in jetting in-branch when something needs attention. Actions are dealt with promptly and efficiently. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Your staff are always friendly and very helpful. Reviewed on: 1st October 2023
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Scottish Building Society Branch Review

5
Great service, professional and attentive. Reviewed on: 29th September 2023
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Scottish Building Society Branch Review

5
Pleasant staff who care about their customers - Sue was extremely efficient. Reviewed on: 29th September 2023
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Scottish Building Society Branch Review

5
Person-to-person contact. Not online product. Staff efficient. Reviewed on: 26th September 2023
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Scottish Building Society Branch Review

5
It is a mutual and the staff are always pleasant and efficient. Reviewed on: 26th September 2023
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