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Scottish Building Society: Savings reviews

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4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
4% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%
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0%
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Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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Scottish Building Society Savings reviews (2249)

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020
Savings customer's avatar
Savings customer

AGM literature

1
[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020
Mrs Ducks's avatar
Mrs Ducks

Good service

5
I've had ISAs with ScottishBS for several years. I've always found their staff friendly and helpful, their communication by post and email is outstanding, and I like saving with a traditional building society. Their interest rates are usually pretty good as well. Reviewed on: 27th April 2020
Adam's avatar
Adam

Savings review

5
I appreciate the personal touch, seeing a human being. As a regular customer at Troon branch, It is nice to be recognised. They are always so efficient. I can't praise them highly enough. Reviewed on: 20th April 2020
Savings customer's avatar
Savings customer

Savings review

5
When I retired I went to the Glasgow branch to invest my pension because I already had a savings account Reviewed on: 17th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1. Loss of local office is very inconvenient. 2. Maturity transfer is unneccessarily complex. 3. Maturity notice gives no idea of amount saved. Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020
Savings customer's avatar
Savings customer

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020
Savings customer's avatar
Savings customer

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020
Savings customer's avatar
Savings customer

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