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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3993 reviews)

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4.91

Based on 3,989 reviews, last reviewed 24th Aug 2026

37% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful over the phone Spoke to Audrey Smith who was very helpful, calm and talked me through what I needed to do. Much appreciated. Reviewed on: 24th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3993)

Professional, courteous, helpful

Taking out new accounts was quick and easy done in the Galashiels branch. They also gave very good advice concerning tax-free interest limits. Reviewed on: 4th December 2024

Accessible, efficient, customer friendly

SBS fairly easy to access by transport, friendly faces, real people. Better than online when it's not straightforward. Reviewed on: 4th December 2024

Smooth, friendly, uncomplicated

Simple and easy to open an account and safe to have paperwork in my hands - not emails and online - thank you. Reviewed on: 4th December 2024

Very well satisfied

As my wife and myself and daughter have been a member of the Society for many years we have been very satisfied with your prompt service as we are both in our eighties. Reviewed on: 4th December 2024

Reliable, solid, competitive

Patient, understanding and helpful. Could try to use only electronic verification for new customers initially as most competitors do, it makes it less onerous to try and become members/customers as there are less hoops to jump through. Reviewed on: 4th December 2024

Helpful and understanding

Had to make various telephone calls because I had changed my mind with regard to my instructions. Found all staff to whom I spoke very helpful and sorted everything out for me and all went exactly as I wanted. Reviewed on: 4th December 2024

Great local service

I like the fact that I can go into my local branch and have face-to-face dealings and get advice, if necessary. The Troon branch and staff are excellent. Reviewed on: 2nd December 2024

Friendly and helpful

All my enquiries were dealt with immediately. Reviewed on: 2nd December 2024

Friendly

Local branch in Lanarkshire please?. Reviewed on: 2nd December 2024

Could be better

Kath in Galashiels dealt with my issue after being told by Inverness I could close a 30 day notice account online and aslo calling Friday to ensure this transaction had been processed as received letter stating notice not required. Despite assurances, this was still not done. Not impressed. Reviewed on: 2nd December 2024

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