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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3995 reviews)

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4.91

Based on 3,994 reviews, last reviewed 24th Aug 2026

38% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Difficulty with access my a/c online due to changes... Difficulty with access my a/c online due to changes in web page. Phoned SBS and was assisted by Rachel who was very patient and helpful. Reviewed on: 24th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3995)

Very professional organisation

All staff friendly and will go that little bit extra to help. The staff in Troon are 100% and Lorraine in the Glasgow branch is extremely helpful and courteous. More member activities would be good. Reviewed on: 15th November 2024

Kind, efficient, friendly

Always so helpful in branch - I like to have face-to-face contact and am not so keen on online. Reviewed on: 13th November 2024

In branch service review

I only dealt with the Society online. I feel the online presence could be better designed - it certainly did not appeal to the eye, a little bit clunky to use. Reviewed on: 13th November 2024

Easy to use

As I am hearing impaired it is important to me that I can speak face-to-face as a client. Also that we are the customers and not shareholders. Reviewed on: 12th November 2024

Scottish, helpful, efficient

Experience with SBS is totally positive. Minor irritation is that you call branches "relationship centres". Reviewed on: 12th November 2024

Efficient, excellent, friendly

Branch manager was very efficient. Friendly and most pleasant. Opening our account was very easy. We are existing customers and do not want internet access, we especially like the face-to-face meetings within a branch and the personal service. Reviewed on: 12th November 2024

Helpful and knowledgeable

It is lovely to speak to a real person who is very helpful and gives advice, and seems to have all the time needed to help. Reviewed on: 11th November 2024

Excellent financial institution

Always very efficient and a pleasure to deal with the Society. Reviewed on: 11th November 2024

Reasonable, prompt, nice

Sorry we don't have a branch nearer - 50 miles is a long was for older customers to visit. Also I would like a statement of assets sent often and whether ta had been paid on accounts, also interest made clearer. Reviewed on: 11th November 2024

Professional, friendly, sympathetic

Lovely, helpful, professional people and decent rates. I'd like an annual statement of my current savings with the maturing sates. More member only competitions too. Reviewed on: 11th November 2024

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