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Scottish Building Society: Savings reviews

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4.85
Based on 2,331 reviews, last reviewed 25th Jul 2025
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
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1%
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0%
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1%

Latest highest rating:

5

Excellent informative service The staff are always helpful, professional and polite. We would always be happy to invest our money in one of their products and especially as they va... Read more Reviewed on: 25th July 2025
Kitty S's avatar
Kitty S

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2331)

Galashiels branch review

5
Great customer service. Very helpful and courteous, everything you would expect from such a company Reviewed on: 29th July 2020
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Galashiels branch customer

Inverness branch review

5
Still able to do a paper application through the post Reviewed on: 28th July 2020
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Inverness branch customer

Galashiels branch review

5
Very friendly and helpful assistant. Always made to feel welcome. On the high street so easily accessed Reviewed on: 27th July 2020
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Galashiels branch customer

Troon branch review

5
It would be great if you could offer a current account Reviewed on: 27th July 2020
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Troon branch customer

Inverness branch review

1
The practice of opening a new account is very old fashioned - it is so easy to open one on the internet these days. Having to provide documentary evidence is also outdated, as is having a passbook. We have a lot of fixed term investments and no-one operates like that these days. Reviewed on: 24th July 2020
Inverness branch customer's avatar
Inverness branch customer

Edinburgh branch review

5
1) Scottish owned and operated 2) Decent enough rate in comparison to others on 3 year Fixed Rate Bond Reviewed on: 23rd July 2020
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Edinburgh branch customer

Galashiels branch review

5
I'm not prepared to carry out any form of online banking for security reasons. I am therefore relieved and happy to have access to a branch which provides face to face transactions Reviewed on: 23rd July 2020
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Galashiels branch customer

Savings review

5
Personal service, treated as a person not a number Reviewed on: 23rd July 2020
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Savings customer

Inverness branch review

5
Over the last 14 years or so I've had a number of reasons to speak to SBS Inverness and each and every time the staff have been above and beyond helpful and informative, particular thanks to Lesley and especially Moira for their prompt response and willingness to support. Reviewed on: 22nd July 2020
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Inverness branch customer

Edinburgh branch review

5
Excellent staff on phones. Quick and efficient dealing with paperwork Reviewed on: 22nd July 2020
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Edinburgh branch customer

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