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Scottish Building Society: Savings reviews

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4.85
Based on 2,329 reviews, last reviewed 10th Jul 2025
40% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Sottish Building Society - excellent service. I have had Savings Accounts with Sottish Building Society for many years now and the service from the Galashiels branch has always been excellent. Reviewed on: 10th July 2025
THOMAS J's avatar
THOMAS J

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2329)

Savings review

5
I have only just become a member, but the customer service so far has been excellent, with a personal touch rarely found these days Reviewed on: 20th July 2020
Savings customer's avatar
Savings customer

Galashiels branch review

4
Prompt service. The folder I received with all information only came after I opened the account. In first instance only received basic application Reviewed on: 20th July 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Very friendly and helpful when I enquired about a postal application Reviewed on: 20th July 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

5
I have always found staff very helpful, efficient, firnedly. Different accounts are clearly explained. I still prefer to have a passbook! So perfect for me! Reviewed on: 17th July 2020
Savings customer's avatar
Savings customer

Troon branch review

5
Better than most building societies for interest rates, easy to deal with Reviewed on: 17th July 2020
Troon branch customer's avatar
Troon branch customer

Troon branch review

5
Friendly, helpful staff. Everything dealt with in a professional, though caring way. Always someone available to speak and not always directed to internet. Reviewed on: 16th July 2020
Troon branch customer's avatar
Troon branch customer

Galashiels branch review

5
I like passbooks. I like cash / cheque transactions. I like the friendly personal over-the-counter service from the Galashiels staff - they know what I like and what I don't like! Reviewed on: 13th July 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Opened account over telephone. Lovely lady helpful and professional but friendly Reviewed on: 9th July 2020
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Galashiels branch customer

Galashiels branch review

5
Customer service. Online servicing would be beneficial. Sometimes rates are good, sometimes less so. Reviewed on: 8th July 2020
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Galashiels branch customer

Galashiels branch review

5
The Society is well organised, publicity material is clear and concise, and while 'traditional' in the best sense, is also forward looking, including technology Reviewed on: 7th July 2020
Galashiels branch customer's avatar
Galashiels branch customer

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