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Scottish Building Society: Savings reviews

4.89
Based on 3,119 reviews, last reviewed 18th Feb 2026
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had problems logging in. Had problems logging in. Katherine was very helpful and patient with me, guiding me step by step. Was very pleased when I could see my account online ... Read more Reviewed on: 18th February 2026
Bella's avatar
Bella

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3119)

Scottish Building Society Branch Review

5
A very fair and efficient business. A current account would be great!!. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
I refer to you letter dated March 23 from Paul Denton, CEO. When do you plan to organise the special events to celebrate you 175th anniversary?. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
We wish we had known about Scottish Building Society sooner! Recently opened savings/bonds to protect and save our money. Extremely impressed. Excellent customer service. Thank you!. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
The personal touch - staff are welcoming. Reviewed on: 15th September 2023

Scottish Building Society Branch Review

4
Staff are helpful. Pity nearest branch out of reach, however manage reasonable well via phone. Reviewed on: 15th September 2023

Scottish Building Society Branch Review

5
Somebody is always on the end of the phone to talk to as opposed to a computer! Staff are all friendly, competent and answer all queries efficiently. Reviewed on: 15th September 2023

Scottish Building Society Branch Review

5
Excellent service in Inverness branch, visited an seen the same day. This was the best!. Reviewed on: 13th September 2023

Scottish Building Society Branch Review

5
Friendly, fast, efficient service. Good products. Mutual. Reviewed on: 12th September 2023

Scottish Building Society Branch Review

5
Fairly local, face-to-face, friendly, efficient staff and service greatly appreciated. Interest rates could be better. Reviewed on: 12th September 2023

Scottish Building Society Branch Review

5
You can visit the branch to set-up products, ISA/bonds etc. Not interested in internet banking. Reviewed on: 11th September 2023

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