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Scottish Building Society: Savings reviews

4.86
Based on 2,463 reviews, last reviewed 7th Aug 2025
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%
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0%
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0%

Latest highest rating:

5

After visiting the SBS office in Glasgow City Centre... After visiting the SBS office in Glasgow City Centre (where I received very good service in moving money from my saving bonds to a Cash ISA) I called ... Read more Reviewed on: 7th August 2025
neilsmith's avatar
neilsmith

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2463)

Glasgow branch review

5
I contacted four companies with the view to invest Reviewed on: 16th March 2021

You are not welcome here if you don't live in Scotland

1
Very disappointed to be told yesterday that this Building Society won't let me open an account as I don't live in Scotland ! Words fail me... I have been with the Bank of Scotland for many years... Reviewed on: 11th March 2021

Just Excellent!

5
No shareholders and therefore better interest rates than the big banks. Brilliant customer service - by telephone I can speak to a friendly helpful actual person based in Scotland right away without having to go through umpteen "menus" and press lots of telephone keys. Visiting my local branch has always been a pleasant experience too. Reviewed on: 3rd March 2021

Troon branch review

4
You can easily speak with someone who is friendly and knowledgeable. It is small, local, and uncomplicated Reviewed on: 1st March 2021

Galashiels branch review

5
Comparatively good interest rate, very friendly and helpful on the phone Reviewed on: 25th February 2021

ISA

4
Spoke over the phone to Pamela which was very good. However an office nearby would be better (Dumbarton) Reviewed on: 19th February 2021

Galashiels branch review

4
I really welcome a High Street presence as I will not do any online banking. I appreciate your simple, straightforward operating style. I would welcome more competitive interest rates for savers Reviewed on: 11th February 2021

Edinburgh branch review

5
Prompt service, also very efficient and courteous, would like to see regular savings account re-introduced Reviewed on: 11th February 2021

Troon branch review

4
You can easily speak with someone who is friendly and knowledgeable. It is small, local and uncomplicated Reviewed on: 9th February 2021

Savings review

5
It's Scottish, and concentrates on just being a building society. providing a safe, secure home for savings Reviewed on: 31st January 2021

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