Smart Money People Logo
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.85
Based on 2,331 reviews, last reviewed 25th Jul 2025
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent informative service The staff are always helpful, professional and polite. We would always be happy to invest our money in one of their products and especially as they va... Read more Reviewed on: 25th July 2025
Kitty S's avatar
Kitty S

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Scottish Building Society Savings reviews (2331)

Savings Review

5
Staff helpful and understanding, especially Lorraine, but also Kay. Products simple and easy to understand. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Extremely helpful and friendly in staff in Branch at large. Contact with other staff via telephone is of highest standard of efficiency. All services received have been excellent. Reviewed on: 19th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020
Savings customer's avatar
Savings customer

AGM literature

1
[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020
Mrs Ducks's avatar
Mrs Ducks

Good service

5
I've had ISAs with ScottishBS for several years. I've always found their staff friendly and helpful, their communication by post and email is outstanding, and I like saving with a traditional building society. Their interest rates are usually pretty good as well. Reviewed on: 27th April 2020
Adam's avatar
Adam

Savings review

5
I appreciate the personal touch, seeing a human being. As a regular customer at Troon branch, It is nice to be recognised. They are always so efficient. I can't praise them highly enough. Reviewed on: 20th April 2020
Savings customer's avatar
Savings customer

Savings review

5
When I retired I went to the Glasgow branch to invest my pension because I already had a savings account Reviewed on: 17th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1. Loss of local office is very inconvenient. 2. Maturity transfer is unneccessarily complex. 3. Maturity notice gives no idea of amount saved. Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020
Savings customer's avatar
Savings customer

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill