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Scottish Building Society: Savings reviews

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4.85
Based on 2,329 reviews, last reviewed 10th Jul 2025
39% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
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1%
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0%
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1%

Latest highest rating:

5

Sottish Building Society - excellent service. I have had Savings Accounts with Sottish Building Society for many years now and the service from the Galashiels branch has always been excellent. Reviewed on: 10th July 2025
THOMAS J's avatar
THOMAS J

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2329)

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020
Savings customer's avatar
Savings customer

AGM literature

1
[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020
Mrs Ducks's avatar
Mrs Ducks

Good service

5
I've had ISAs with ScottishBS for several years. I've always found their staff friendly and helpful, their communication by post and email is outstanding, and I like saving with a traditional building society. Their interest rates are usually pretty good as well. Reviewed on: 27th April 2020
Adam's avatar
Adam

Savings review

5
I appreciate the personal touch, seeing a human being. As a regular customer at Troon branch, It is nice to be recognised. They are always so efficient. I can't praise them highly enough. Reviewed on: 20th April 2020
Savings customer's avatar
Savings customer

Savings review

5
When I retired I went to the Glasgow branch to invest my pension because I already had a savings account Reviewed on: 17th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1. Loss of local office is very inconvenient. 2. Maturity transfer is unneccessarily complex. 3. Maturity notice gives no idea of amount saved. Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020
Savings customer's avatar
Savings customer

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020
Savings customer's avatar
Savings customer

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020
Savings customer's avatar
Savings customer

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020
Savings customer's avatar
Savings customer

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