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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.86
Based on 2,459 reviews, last reviewed 5th Aug 2025
14% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%
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Latest highest rating:

5

Very good, answered all my queries Very good, answered all my queries Reviewed on: 5th August 2025
Mrs Venetia pierce's avatar
Mrs Venetia pierce

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2459)

Stuck in the 19th century

3
I applied for a monthly savings account but because I did not send up enough ID documents, they cannot open an account. I will now send up further ID but what a faff. The staff on the phone were very pleasant and rang me back as promised BUT the Scottish Building Society must move into the 21st century and do electronic checks. I have accounts with lots of small building societies, Loughborough, Principality, Buckinghamshire and Cambridge to mention a few. They all confirmed my ID by electronic checks. Why can't SBS? Reviewed on: 21st December 2020
paul holtham's avatar
paul holtham

Savings review

5
Straightforward application proces, rising interest rates would be welcomed, UK based Reviewed on: 19th December 2020
Savings customer's avatar
Savings customer

Glasgow branch review

5
Good range of products at competitive rates, convenience of branch location and also passbooks! Everything I like in a building society Reviewed on: 18th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Form got posted out quickly. Branch service was good. Interest rate OK Reviewed on: 17th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Your adviser was very helpful in telling me that 1% 1 year bond had been withdrawn but if I sent application in immediately it would be honored Reviewed on: 15th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Were very helpful on phone and giving information re: 2 year fixed rate bond Reviewed on: 14th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Glasgow branch review

5
Easy to open an account with. Telephone answered promptly with friendly staff. Postal correspondence dealt with efficiently Reviewed on: 10th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Very friendly and clear explanation and polite. It's Scottish Reviewed on: 9th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Presentation 20/10. Service on the phone. Need to advertise more often - I only found you by chance reading rates in Telegraph. Rates have been lowered unfortunately Reviewed on: 8th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Can speak to someone in branch by phone if you have any problems / queries - not stuck in automated queue like other banks. Reviewed on: 7th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

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