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Scottish Building Society: Savings reviews

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4.85
Based on 2,331 reviews, last reviewed 25th Jul 2025
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent informative service The staff are always helpful, professional and polite. We would always be happy to invest our money in one of their products and especially as they va... Read more Reviewed on: 25th July 2025
Kitty S's avatar
Kitty S

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2331)

Inverness branch review

4
I have found with other banks, accounts can be opened online. It seemed unusual to have to send personal items through the post. Reviewed on: 17th August 2020
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Inverness branch customer

Savings review

5
The automatic renewal of regular saver is excellent. For 10/10 I would want interest access,but for a paper based account I could not rate you more highly Reviewed on: 9th August 2020
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Savings customer

Savings review

3
I miss the Saturday morning openings. Keep branches open. Less online banking Reviewed on: 9th August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Straight forward 2 page application form (others have required up to 7 pages!). Timely response. Polite and knowledgeable telephone support Reviewed on: 7th August 2020
Galashiels branch customer's avatar
Galashiels branch customer

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Edinburgh branch review

5
Like the fact it's Scottish, but would like to see more support for Scottish nation. I like passbooks. Would like more interest banking availability too Reviewed on: 5th August 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

Savings review

5
When applying to set up my fixed rate savings account, I found the process easy to access and Shirley was very helpful on the phone Reviewed on: 5th August 2020
Savings customer's avatar
Savings customer

Troon branch review

4
Would score top marks all round except I still haven't had my ID sent back (original items: council tax bill 20/21 and HMRC notice of coding 20/21) Reviewed on: 3rd August 2020
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Troon branch customer

Galashiels branch review

5
Extremely helpful member of staff - Audrey Smith Reviewed on: 1st August 2020
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Galashiels branch customer

Savings review

5
Excellent service every time. Maybe improve your savings rates? Reviewed on: 1st August 2020
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Savings customer

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