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Scottish Building Society: Savings reviews

4.91
Based on 3,994 reviews, last reviewed 24th Aug 2026
38% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Difficulty with access my a/c online due to changes... Difficulty with access my a/c online due to changes in web page. Phoned SBS and was assisted by Rachel who was very patient and helpful. Reviewed on: 24th August 2026
suzmjo's avatar
suzmjo

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3995)

Accessible, local, reassuring

5
It is Scottish and local. Staff are helpful and friendly. Opening hours are a bit limited. Reviewed on: 22nd October 2024

Excellent, good service

5
Very good experience with staff explaining the process in full. Reviewed on: 22nd October 2024

In branch service review

5
Neha was extremely helpful and very professional. Reviewed on: 22nd October 2024

Excellent friendly service

5
Very friendly staff, great ambiance and atmosphere. Reviewed on: 22nd October 2024

Home, family, personable service

5
I feel at home in the Scottish Building Society, please do not close the branch. Reviewed on: 22nd October 2024

Friendly, helpful, professional

5
Staff were really friendly and helpful. Very efficient and helpful. Reviewed on: 22nd October 2024

Could do better

4
I like the Scottish Building Society because it is local, but - I don't do electronic banking. Every year I have to phone you to request a statement of interest received and balances which you send out (so I assume a lot of other people do too), why do you not send it out automatically. Reviewed on: 21st October 2024

Friendly, competent, efficient

5
I enjoy the fact I can use a branch and not be forced to go online if I do not wish to. Reviewed on: 15th October 2024

Friendly and efficient

5
Good communication throughout my recent transactions with the Society. Reviewed on: 15th October 2024

Professional and reliable

5
Very quick and very easy to open an account. A pleasure. Reviewed on: 15th October 2024

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