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Scottish Building Society: Savings reviews

4.91
Based on 3,449 reviews, last reviewed 7th May 2026
78% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Building Society. Great competitive rates. Abbie Mckinlay took my call. She was extremely helpful & polite. Woulnt not hesitate to call Scottish Building Society again . Very good competitive ... Read more Reviewed on: 7th May 2026
VH's avatar
VH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3449)

Professional, caring, reliable

5
Loraine was professional, knowledgeable and helpful. Took time to understand my needs and helped me find the right savings products, thank you, well done. Reviewed on: 20th February 2024

Small and friendly

5
I like the face-to-face service with no screens, and the manager Mudassar was very good. Reviewed on: 20th February 2024

Friendly, personal, Scottish

5
It is local, but I miss the Saturday morning openings. Reviewed on: 20th February 2024

Small, friendly and efficient

5
Friendly, helpful and informative. Reviewed on: 20th February 2024

Easy and informative

5
Everything in branch was well explained and pleasant. Reviewed on: 20th February 2024

Friendly, accessible and convenient

5
It was good to be able to come into the branch and talk to someone and do what we wanted that day, which was to open an account. Reviewed on: 20th February 2024

Friendly, local, helpful

5
Loraine was super efficient and very helpful. Reviewed on: 20th February 2024

Fast, friendly, courteous

5
A fast and easy process to open my account. Very pleased with Loraine's excellent customer service skills. Reviewed on: 20th February 2024

Very good service

5
Everything was explained and they were very helpful staff. Many thanks. Reviewed on: 20th February 2024

Efficient, up-to-date and a good interest rate

5
Efficient, competent company, keeping customers well informed and giving a good interest rate, especially for us elderly who cannot access more competitive companies - SBS is easily accessed. Reviewed on: 19th February 2024

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