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Scottish Building Society: Savings reviews

4.91
Based on 3,453 reviews, last reviewed 8th May 2026
80% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Extremely helpful and very patient A massive thank you to June Mitchell who was extremely patient whilst helping me with an issue with my account ! Reviewed on: 8th May 2026
Michael Y's avatar
Michael Y

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3455)

Scottish Building Society Branch Review

5
I think the interest rates are generally good but I would prefer if your cash ISAs were flexible. Also it would be good to be able to add to fixed rate accounts for more than 14 days. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
I like the quality of service and the prize draws. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
It was easy to contact you and renew our maturing savings account. Your advisor was very helpful and friendly. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
It would be helpful if you could send out an annual interest certificate to people who do not have online account but do need to complete an annual tax return. At present we have to phone up for this information. Reviewed on: 7th December 2023

Scottish Building Society Branch Review

5
Very efficient and friendly staff. Reviewed on: 7th December 2023

Scottish Building Society Branch Review

5
Efficient administration and competitive rates. Reviewed on: 7th December 2023

Scottish Building Society Branch Review

5
Response on the phone and in branch is speedy, efficient, helpful and friendly. It is good to be able to talk to staff when needed. Reviewed on: 6th December 2023

Scottish Building Society Branch Review

5
I received excellent, helpful, friendly and reassuring service from the Glasgow branch at a sad, difficult time for me. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Whether dealing with Scottish Building Society staff face-to-face or by telephone, their manner, attitude and service is first class Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Excellent service. It has been a long time since I have received such good service. I can't praise the staff enough. Reviewed on: 5th December 2023

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