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Scottish Building Society: Savings reviews

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4.86
Based on 2,463 reviews, last reviewed 7th Aug 2025
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

After visiting the SBS office in Glasgow City Centre... After visiting the SBS office in Glasgow City Centre (where I received very good service in moving money from my saving bonds to a Cash ISA) I called ... Read more Reviewed on: 7th August 2025
neilsmith's avatar
neilsmith

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2463)

Savings review

5
1) Friendly phone / postal contact. 2) Quick service by post BUT interest rates compare poorly with other organisations - otherwise I would invest far more Reviewed on: 14th April 2020
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Savings customer

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020
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Savings customer

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020
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Savings customer

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020
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Savings customer

Savings review

4
The way the Society could do better is to open a branch in Kirkcaldy. I have to bank by post or get information by phone as I live so far away. However, customer service is very good. Reviewed on: 31st March 2020
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Savings customer

Savings review

5
I like the idea of it being Scottish - can't think what could be improved on! Reviewed on: 30th March 2020
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Savings customer

Savings review

4
Regular savings account - good interest rate. Initially ID which had been used with another BS was not accepted but pleased this was sorted out. Reviewed on: 26th March 2020
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Savings customer

Savings review

5
Reliable, helpful, always dealt with as a human being. Patient and civil. Reviewed on: 24th March 2020
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Savings customer

Savings review

5
Were helpful and kind when my husband died. Gave me good advice. Reviewed on: 1st March 2020
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Savings customer

Savings review

5
Prompt, professional customer service, with full explanations of products Reviewed on: 13th February 2020
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Savings customer

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