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Scottish Building Society: Savings reviews

4.91
Based on 3,453 reviews, last reviewed 8th May 2026
80% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Extremely helpful and very patient A massive thank you to June Mitchell who was extremely patient whilst helping me with an issue with my account ! Reviewed on: 8th May 2026
Michael Y's avatar
Michael Y

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3455)

Scottish Building Society Branch Review

5
Excellent service, good communication. I like dealing with proper passbooks/paper certificates, and Scottish Building Society is Scottish based. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

3
Lack of information - Bond was for 3 years yet did not hear from you with interest payments in all that time. Very slow at maturity. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

4
Re-open the Dalry Road premises to the public. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Very friendly and you can ring direct. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
Direct contact with a friendly, knowledgeable member of staff. Based in Scotland. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
My account was a fixed bond and at the time I took it out interest rates were low and there was no option for monthly interest. On maturity again there was no monthly option so I closed the bond. Other societies offer monthly so I went with them. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
They compete with top societies for interest rates. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
Quick service and no long queues when you phone up. Friendly and efficient staff. On this occasion I did not renew the bond with you. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
Staff in the Inverness branch are very welcoming. The office is warm and welcoming too. Savings products have good interest rates just now. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
I liked that could directly speak to real people and a problem (passbook and form lost in the post) was dealt with very rapidly and efficiently. They have an excellent range of savings products. Reviewed on: 4th December 2023

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