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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3999 reviews)

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4.91

Based on 3,996 reviews, last reviewed 25th Aug 2026

39% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Holly and Audrey were exceptional and very helpful w... Holly and Audrey were exceptional and very helpful with my bank transfer Reviewed on: 25th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4000)

Friendly, helpful, efficient

Helpful, friendly staff. Good advice given. We appreciate certificates of investments being issued as we do not partake in online banking. Reviewed on: 23rd August 2024

Friendly, welcoming, handy

Good experience. I don't use internet banking and I like their passbooks. Reviewed on: 23rd August 2024

In branch service review

Excellent client service, and good communication skills. Reviewed on: 23rd August 2024

Traditional

Better interest rates on savings accounts needed, and better online experience. Reviewed on: 22nd August 2024

Professional, friendly, fair

Efficient service. Customer service, pleasant and well informed. Reviewed on: 22nd August 2024

Approachable, professional, excellent

Very professional. My enquiry was dealt with quickly and politely. Reviewed on: 22nd August 2024

Very professional experience

My request was dealt with fast and efficiently, along with any questions I asked. Reviewed on: 22nd August 2024

Polite efficient service

No problems. Always good service. More branches would be convenient!. Reviewed on: 22nd August 2024

Straightforward, quick, efficient

New accounts, no waiting time, straightforward. Reviewed on: 22nd August 2024

Human experience, wonderful

Neha was very helpful in Glasgow and able to answer all my questions - very friendly lady. Reviewed on: 22nd August 2024

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