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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,456 reviews, last reviewed 8th May 2026
82% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie- Troon was very helpful and very friendly res... Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026
Linda G's avatar
Linda G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3456)

Scottish Building Society Branch Review

5
I liked that could directly speak to real people and a problem (passbook and form lost in the post) was dealt with very rapidly and efficiently. They have an excellent range of savings products. Reviewed on: 4th December 2023
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Verified Member

Scottish Building Society Branch Review

5
I like that you can access staff via shop-front. They're friendly and helpful. Reviewed on: 1st December 2023
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Verified Member

Scottish Building Society Branch Review

5
5 stars for it's excellent service regarding savings etc. Reviewed on: 1st December 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the fact that it is a mutual society. The service is customer oriented by efficient staff with clear information. Rewards for customer loyalty (i.e. bonds). Reviewed on: 1st December 2023
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Verified Member

Scottish Building Society Branch Review

4
Keep website information better up-to-date (I checked opening times on website which were out of date and had to hang about for 30 minutes for the Building Society to open). Reviewed on: 1st December 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the fact that you can speak to someone face-to-face for advice. Reviewed on: 1st December 2023
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Verified Member

Scottish Building Society Branch Review

5
Excellent customer service, it's convenient going to a relationship centre. Good savings rates. Reviewed on: 22nd November 2023
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Verified Member

Scottish Building Society Branch Review

5
I have always found the Scottish Building Society extremely helpful and professional. Reviewed on: 22nd November 2023
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Verified Member

Scottish Building Society Branch Review

5
Pleasant and courteous customer service. Reviewed on: 22nd November 2023
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Verified Member

Scottish Building Society Branch Review

5
Details were explained very well. Reviewed on: 22nd November 2023
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Verified Member

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