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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (4000 reviews)

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4.91

Based on 3,996 reviews, last reviewed 25th Aug 2026

39% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Holly and Audrey were exceptional and very helpful w... Holly and Audrey were exceptional and very helpful with my bank transfer Reviewed on: 25th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4002)

Clear, straightforward operation

Everything was quite straightforward. The agents I spoke to on the phone were easy to understand and responded with clear information and made me feel confident and reassured. Reviewed on: 16th August 2024

Friendly, professional, efficient

I received a very warm welcome when arriving at the local branch, my enquiry was dealt with quickly. All my questions were answered professionally. Reviewed on: 16th August 2024

Society geared to customer needs

Efficient and polite, very satisfied. My requests answered promptly. Always have to request cert. of interest at the end of each year. Reviewed on: 15th August 2024

Always very helpful

I always find the staff extremely helpful and nothing is a bother. Not like going into a regular bank where everything is a bother these days. Reviewed on: 15th August 2024

Local, helpful, Scottish

Always find staff very helpful - never rush me and listen to what I need. Reviewed on: 13th August 2024

In branch service review

Spoke with staff in Inverness who as always was extremely pleasant and efficient to deal with. More consideration needed for non-computerised customers. Reviewed on: 12th August 2024

Friendly, informative, helpful

I was transferring money from another bank. The member of staff gave me good, clear advice and discussed my options with me. I could then get the account that was most suitable for my needs. Reviewed on: 12th August 2024

Haven't been better

Patient staff and very keen to be of assistance. Reviewed on: 12th August 2024

Very informative and helpful

Welcoming and pleasant staff when you go in to deal. Reviewed on: 7th August 2024

Excellent, efficient, friendly

Everything was handled efficient and all the staff were super helpful. The only negative I have is that I am unable to manage account for my parents (or attorney) online. This can only be done in the branch. I would hope that in this day and age an online facility would be possible. Reviewed on: 7th August 2024

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