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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,456 reviews, last reviewed 8th May 2026
82% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Katie- Troon was very helpful and very friendly res... Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026
Linda G's avatar
Linda G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3456)

Scottish Building Society Branch Review

5
Just a comment, I've wondered why you have 'relationship centres' rather than 'branches'. It sounds a bit trendy. Reviewed on: 9th November 2023
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Verified Member

Missing Funds

1
I made a substantial transfer into my SBS account using the same sort code, account number and reference that I always use but the funds were not applied to my account. My bank has confirmed the transfer was successfully completed, but SBS cannot find the transaction and show no sense of urgency. I would recommend avoiding this financial institution as this is the only time this have ever happened to me. Reviewed on: 8th November 2023
Tony O'Farrell's avatar
Tony O'Farrell

Scottish Building Society Branch Review

4
Convenient branch, rates competitive, service pleasant BUT passbook etc for new account sent out by post arrived with envelope unsealed - passbook could have fallen out which is a security, privacy risk. Is the glue of envelopes strong enough?. Reviewed on: 7th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Great product knowledge, friendly staff and accessible office. Reviewed on: 6th November 2023
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Verified Member

Scottish Building Society Branch Review

5
There is a branch in my city and I like the personal touch. Reviewed on: 6th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Good communication, helpful staff, good rates. Reviewed on: 6th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Easy to contact on the phone and they have places I can go into. Reviewed on: 6th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Branches are great, and staff are helpful and friendly. Please provide water. Reviewed on: 6th November 2023
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Verified Member

Scottish Building Society Branch Review

5
Local branches with all services available. Reviewed on: 6th November 2023
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Verified Member

Scottish Building Society Branch Review

4
Still a Society with full member inclusion. I'd like to see more products for older savers. Reviewed on: 6th November 2023
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Verified Member

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