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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3241)

Scottish Building Society Branch Review

5
Cheerful, friendly staff. No one mentions "you can do it online". Reviewed on: 27th June 2023
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Verified Member

Scottish Building Society Branch Review

4
I like the fact that you do not penalise those who choose not to use the internet. I like the simplicity of paper confirmations! Reviewed on: 27th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Everything was explained to me clearly without being condescending. This is important to me as I am elderly and can get easily flustered. Reviewed on: 27th June 2023
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Verified Member

Scottish Building Society Branch Review

5
When I phone your offices for information the staff are very helpful. Reviewed on: 26th June 2023
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Verified Member

Scottish Building Society Branch Review

4
You are always greeted with helpful, friendly staff whether on the phone or in branch. Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

4
Friendly, helpful service both in branch and by telephone. Interest rates are improving but keep going up please! Nearest branches are too far away, so good I can now do online - that was a long time coming! Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

4
You could have a more competitive interest rate on fixed rate ISA, and better advice over the phone from staff on alternative SBS products - I was told to go online! Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the personal service which is always friendly. Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Very good service always in Galashiels, I appreciate being welcomed as a known customer. Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
I really like the client service from Scottish Builing Society. Very clear paperwork. Reviewed on: 23rd June 2023
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Verified Member

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