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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3713 reviews)

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4.91

Based on 3,709 reviews, last reviewed 9th Jul 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful and good service from Audrey Very helpful and good service from Audrey Reviewed on: 9th July 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3713)

Excellent experience and service

You are able to speak directly to staff as well as online facility. Reviewed on: 1st April 2024

Scottish Building Society

City centre office with helpful staff who are efficient as well. Reviewed on: 1st April 2024

Competitive, mutual, friendly

Excellent staff, friendly and knowledgeable. Competitive interest rates. Mutual. Reviewed on: 1st April 2024

It remains mutual

If you call by phone, a person is usually available and not a machine. Reviewed on: 1st April 2024

Old-fashioned, boring, poor

Better interest rates and ability to manage accounts online needed. Reviewed on: 1st April 2024

Very helpful

You could possibly write to customers about interest rates and new savings accounts. Reviewed on: 1st April 2024

Welcoming, helpful, caring

Always find that staff are helpful, friendly and go the extra mile in the Galashiels branch. Shout out to Audrey, Lorraine and Kath. Reviewed on: 1st April 2024

Efficient and friendly

Efficient, friendly service is superb. Longer open hours would be welcomed. Reviewed on: 1st April 2024

Efficient, professional, friendly

Efficient, professional and friendly staff. Reviewed on: 1st April 2024

In branch service review

There is a local branch, good customer engagement and it's a Scottish business. Reviewed on: 26th March 2024

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