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Scottish Building Society: Savings reviews

4.87
Based on 2,615 reviews, last reviewed 3rd Sep 2025
21% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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9%
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1%
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0%
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Latest highest rating:

5

Natalie was so helpful and patient with me helping m... Natalie was so helpful and patient with me helping me going through my query stage by stage. She was so friendly it was so good talking with her Reviewed on: 3rd September 2025
Dianne V's avatar
Dianne V

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2615)

Troon branch review

5
Better than most building societies for interest rates, easy to deal with Reviewed on: 17th July 2020

Troon branch review

5
Friendly, helpful staff. Everything dealt with in a professional, though caring way. Always someone available to speak and not always directed to internet. Reviewed on: 16th July 2020

Galashiels branch review

5
I like passbooks. I like cash / cheque transactions. I like the friendly personal over-the-counter service from the Galashiels staff - they know what I like and what I don't like! Reviewed on: 13th July 2020

Galashiels branch review

5
Opened account over telephone. Lovely lady helpful and professional but friendly Reviewed on: 9th July 2020

Galashiels branch review

5
Customer service. Online servicing would be beneficial. Sometimes rates are good, sometimes less so. Reviewed on: 8th July 2020

Galashiels branch review

5
The Society is well organised, publicity material is clear and concise, and while 'traditional' in the best sense, is also forward looking, including technology Reviewed on: 7th July 2020

Glasgow branch review

4
Personable interest rates. Friendly staff. Easy to fill in application forms. Reviewed on: 7th July 2020

Glasgow branch review

5
No nonsense, plain language, a mutual building society, fine Scottish voices to speak to. All legal and above board. Reviewed on: 6th July 2020

Galashiels branch review

4
Savings interest rates could be much better Reviewed on: 1st July 2020

Savings review

5
Friendly service, friendly staff, interest rates better than most but could be better Reviewed on: 30th June 2020

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