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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3713 reviews)

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4.91

Based on 3,713 reviews, last reviewed 9th Jul 2026

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Called as somebody had told me they would email a ta... Called as somebody had told me they would email a tax statement to me but never received it. June gave me figure over phone and is going to send it to... Read more Reviewed on: 9th July 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

Verified source

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3713)

Fair, friendly, efficient

Friendly staff who want to help you. Reviewed on: 6th March 2024

Good service

Face-to-face service and very helpful. Reviewed on: 6th March 2024

Friendly and reliable

Nothing to improve. I have always found the branch staff to be very helpful. Reviewed on: 6th March 2024

Friendly, helpful branch

Gave excellent help and made a potentially stressful transaction stress free. Went the extra mile to help me. Reviewed on: 6th March 2024

Rfficient, friendly, personal

I dealt with your Galashiels office and they deal with matters quickly and efficiently. I really like having a passbook (rare nowadays) and that one has the option of partial, not internet only, again rare nowadays. Reviewed on: 6th March 2024

Obscure but friendly

Staff are always helpful. Restricted opening hours and lunchtime closing is far from ideal. Reviewed on: 4th March 2024

Friendly, helpful, secure

Friendly treatment at branch (Galashiels) and over th ephone. Reasonable returns. Response times could be a little faster - a minor issue. Reviewed on: 4th March 2024

Fair, friendly and handy

Edinburgh city centre location is convenient. One form for change of address would seem adequate rather than one for each account holder. Reviewed on: 1st March 2024

Caring, excellent, helpful

I was in crisis, all staff gave excellent service. I would say they went above and beyond expectation many many times, thanks. Reviewed on: 1st March 2024

Friendly, helpful, committed

The staff seem friendly and efficient. Reviewed on: 1st March 2024

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