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Scottish Building Society: Savings reviews

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4.91
Based on 3,457 reviews, last reviewed 9th May 2026
80% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie- Troon was very helpful and very friendly res... Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026
Linda G's avatar
Linda G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3457)

Scottish Building Society Branch Review

5
You could provide a savings app. Reviewed on: 1st August 2023
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Verified Member

Scottish Building Society Branch Review

5
Transactions are clear, concise and straightforward. They have a high street presence for those not wishing to carry out online transactions. Interest rates could be better - not very competitive. Reviewed on: 1st August 2023
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Verified Member

Scottish Building Society Branch Review

5
It would be good for interest to be paid monthly. Reviewed on: 27th July 2023
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Verified Member

Scottish Building Society Branch Review

5
I like Scottish Building Society because it's Scottish, has a good branch in Edinburgh where staff are helpful, and I like the range of options. Reviewed on: 26th July 2023
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Verified Member

Scottish Building Society Branch Review

5
A local branch which means the seeing of staff face-to-face. Reviewed on: 26th July 2023
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Verified Member

Scottish Building Society Branch Review

4
Online services are fairly good, interest rates were sector leading but have fallen behind over last 5 years. Reviewed on: 26th July 2023
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Verified Member

Scottish Building Society Branch Review

5
It's independent, Scottish and a mutual, fully reserved. Reviewed on: 26th July 2023
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Verified Member

Scottish Building Society Branch Review

5
It's more personal and as a result more efficient and provides a pleasurable service. Reviewed on: 26th July 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the customer service and being able to talk to a real person and not be forced online. Reviewed on: 25th July 2023
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Verified Member

Scottish Building Society Branch Review

5
No issues - good service at all points, no problem with contact (as I live in Wales). Reviewed on: 25th July 2023
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Verified Member

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