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Scottish Building Society: Savings reviews

4.91
Based on 4,004 reviews, last reviewed 25th Aug 2026
42% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I went into the Scottish building society on Frederi... I went into the Scottish building society on Frederick street today to query about the new fixed rate bond and was seen by Abbie who was very attentiv... Read more Reviewed on: 25th August 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4004)

In branch service review

4
You could have left the Thornhill branch open (or something in the Dumfries area), the reason I am with SBS is because of the local branch. Reviewed on: 1st May 2024

Good customer service

5
Very good customer service and easily accessible. Reviewed on: 1st May 2024

Customer friendly

5
Efficient attention in Galashiels but it was much was easier for old folks when you had agencies nearby. Reviewed on: 1st May 2024

Friendly, efficient, focussed

5
Great service, great staff, and simple products with a good interest rate. Reviewed on: 1st May 2024

Friendly, informative, welcoming

5
Like the personal service, passbooks, and staff. Reviewed on: 1st May 2024

Friendly, professional, courteous

5
The staff. The guy who dealt with us was really good. Great customer service skills and knowledgeable. Good follow up call. Reviewed on: 1st May 2024

In branch service review

5
It would be better if the Dalry Road branch was still open. It cost Reviewed on: 1st May 2024

Local, accessible, friendly

5
I like being able to go to local branch and deal with the staff in person. Always friendly and helpful. Reviewed on: 25th April 2024

Great, personal, straightforward

5
Easy to fill in maturity form. Straightforward polite call handlers. Easy log-in. Reviewed on: 25th April 2024

First class

5
Polite, helpful and efficient. Follow-up mail information delivered promptly. Reviewed on: 25th April 2024

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