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Scottish Building Society: Savings reviews

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4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
45% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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1%
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0%
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Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
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Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Galashiels branch review

5
Opened account over telephone. Lovely lady helpful and professional but friendly Reviewed on: 9th July 2020
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Galashiels branch customer

Galashiels branch review

5
Customer service. Online servicing would be beneficial. Sometimes rates are good, sometimes less so. Reviewed on: 8th July 2020
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Galashiels branch customer

Galashiels branch review

5
The Society is well organised, publicity material is clear and concise, and while 'traditional' in the best sense, is also forward looking, including technology Reviewed on: 7th July 2020
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Galashiels branch customer

Glasgow branch review

4
Personable interest rates. Friendly staff. Easy to fill in application forms. Reviewed on: 7th July 2020
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Glasgow branch customer

Glasgow branch review

5
No nonsense, plain language, a mutual building society, fine Scottish voices to speak to. All legal and above board. Reviewed on: 6th July 2020
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Glasgow branch customer

Galashiels branch review

4
Savings interest rates could be much better Reviewed on: 1st July 2020
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Galashiels branch customer

Savings review

5
Friendly service, friendly staff, interest rates better than most but could be better Reviewed on: 30th June 2020
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Savings customer

Savings review

4
Friendly and welcoming in branch and attractive interest rates last year Reviewed on: 30th June 2020
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Savings customer

Troon branch review

5
Friendly service, new account passbook arrived quickly. Loyalty ISA: Could the application form for new financial years not be made more streamlined for existing account holders. Reviewed on: 29th June 2020
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Troon branch customer

Galashiels branch review

4
When looking for a mortgage at the age of 23 in 1963/64, Scottish Building Society gave me one without security, other than a horse! How could you better that. That's why I am opening an account with the Scottish Building Society now. Reviewed on: 29th June 2020
Galashiels branch customer's avatar
Galashiels branch customer

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