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Scottish Building Society: Savings reviews

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4.90
Based on 3,249 reviews, last reviewed 23rd Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good savings rates, local friendly service from Gerard. Good savings rates, local friendly service from Gerard. Reviewed on: 23rd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3250)

Scottish Building Society Branch Review

5
My first visit to open an account. I liked the 'no appointment necessary' policy. Reena was very welcoming and the process was seamless - received my welcome pack very quickly afterwards. Thank you! Reviewed on: 20th January 2023
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Scottish Building Society Branch Review

5
Great customer service by Reena, great office d Reviewed on: 20th January 2023
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Scottish Building Society Branch Review

5
I found it strange when living in Troon that Galashield dealt with my transaction?? Reviewed on: 20th January 2023
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Scottish Building Society Branch Review

5
Service in the Troon branch was very good though it's a pity it's no longer open on a Saturday morning. Otherwise I am happy with Scottish Building Society. Reviewed on: 20th January 2023
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Scottish Building Society Branch Review

5
Quick, efficient and friendly. In recent months I have had significant problems with RBS and Nationwide over basic service standards which highlights again how much better Scottish Building Society's service is. Reviewed on: 19th January 2023
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Scottish Building Society Branch Review

5
I like to use a branch and not phone/online so Scottish Building Society is great. Friendly staff, welcoming and professional with a nice office. Reviewed on: 19th January 2023
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Scottish Building Society Branch Review

5
Another visit to the Society and another positive experience. Thank you. Reviewed on: 19th January 2023
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Scottish Building Society Branch Review

5
Straightforward application process. Telephone answered quickly. UK based. Could provide a certificate of interest automatically. Reviewed on: 19th January 2023
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Scottish Building Society Branch Review

5
I am a new customer and the service was excellent from the Glasgow branch and all the staff that kept us in touch with ISA transfers. Reviewed on: 18th January 2023
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Verified Member

Scottish Building Society Branch Review

5
I am a new customer and the service was excellent from the Glasgow branch and all the staff that kept us in touch with ISA transfers. Reviewed on: 18th January 2023
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