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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,457 reviews, last reviewed 9th May 2026
80% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie- Troon was very helpful and very friendly res... Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026
Linda G's avatar
Linda G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3457)

Scottish Building Society Branch Review

4
You are always greeted with helpful, friendly staff whether on the phone or in branch. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
Friendly, helpful service both in branch and by telephone. Interest rates are improving but keep going up please! Nearest branches are too far away, so good I can now do online - that was a long time coming! Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
You could have a more competitive interest rate on fixed rate ISA, and better advice over the phone from staff on alternative SBS products - I was told to go online! Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the personal service which is always friendly. Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Very good service always in Galashiels, I appreciate being welcomed as a known customer. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I really like the client service from Scottish Builing Society. Very clear paperwork. Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Usual excellent service but who thought of reducing the counter to a single station? Buisness from an armchair is not confidential or efficient. Reviewed on: 23rd June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Efficient, friendly staff dealt with request promptly. In the past I liked an agency closer to my home than branches, sorry these are no longer provided. Reviewed on: 22nd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Just good service, new Edinburgh branch is a good idea, very handy. Reviewed on: 22nd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Very easy to make the changes I wanted, helpful staff who dealt with me immediately. Reviewed on: 22nd June 2023
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Verified Member

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