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Scottish Building Society: Savings reviews

4.88
Based on 2,742 reviews, last reviewed 3rd Oct 2025
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
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0%
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0%

Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025
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Joseph

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Savings review

5
A national Society which seems local Reviewed on: 8th April 2020

Savings review

4
I don't understand why passbooks need to be issued for members bonds when no funds can be added or withdrawn during the term. A certificate would suffice. Reviewed on: 6th April 2020

Savings review

5
Very good building society. Very friendly staff and very efficient. Reviewed on: 6th April 2020

Savings review

4
The way the Society could do better is to open a branch in Kirkcaldy. I have to bank by post or get information by phone as I live so far away. However, customer service is very good. Reviewed on: 31st March 2020

Savings review

5
I like the idea of it being Scottish - can't think what could be improved on! Reviewed on: 30th March 2020

Savings review

4
Regular savings account - good interest rate. Initially ID which had been used with another BS was not accepted but pleased this was sorted out. Reviewed on: 26th March 2020

Savings review

5
Reliable, helpful, always dealt with as a human being. Patient and civil. Reviewed on: 24th March 2020

Savings review

5
Were helpful and kind when my husband died. Gave me good advice. Reviewed on: 1st March 2020

Savings review

5
Prompt, professional customer service, with full explanations of products Reviewed on: 13th February 2020

Savings review

5
Local branch, face to face dealings. Scottish. Reviewed on: 7th February 2020

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