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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,457 reviews, last reviewed 9th May 2026
80% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie- Troon was very helpful and very friendly res... Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026
Linda G's avatar
Linda G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3457)

Scottish Building Society Branch Review

5
Equal treatment of customer interest rates on website and branch, the way rates are adjusted quickly with base rate changes. Reviewed on: 20th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Customer friendly, efficient staff, phone/post accessability is greatly appreciated. Reviewed on: 19th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly, quick and accurate answers. Reviewed on: 19th June 2023
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Verified Member

Scottish Building Society Branch Review

5
The Galashiels team are excellent, very efficinent helpful and delightful to speak with. Reviewed on: 19th June 2023
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Verified Member

Scottish Building Society Branch Review

4
Easy to open a savings account, it's face-to-face with a person. Reviewed on: 16th June 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the personal touch and ease of being able to talk to a real person. Reviewed on: 16th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly, helpful counter service regarding a lost passbook. Reviewed on: 12th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly, helpful staff, easy to see products and rates. Reviewed on: 12th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Very polite and very helpful in every way with my savings accounts. Reviewed on: 7th June 2023
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Verified Member

Scottish Building Society Branch Review

3
Helpful customer service but inconvenient for those not living in large cities. Agencies were very useful. Reviewed on: 7th June 2023
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Verified Member

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