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Scottish Building Society: Savings reviews

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4.91
Based on 3,457 reviews, last reviewed 9th May 2026
80% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Katie- Troon was very helpful and very friendly res... Katie- Troon was very helpful and very friendly resolved my issue right away. Reviewed on: 8th May 2026
Linda G's avatar
Linda G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3457)

Scottish Building Society Branch Review

4
Easy to deal with and I like that you have a place in Glasgow, also savings rates tend to be generally competitive. One thing I think you could do better is to offer new products and rates quicker into the market and to exist customers rather than lottery, i.e. a number of leading building societies/providers have already done so. Reviewed on: 7th June 2023
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Verified Member

Scottish Building Society Branch Review

5
They have an office in Inverness and staff are helpful and friendly. Reviewed on: 7th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Such a friendly welcome when you go into the office. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Staff very friendly and helpful. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

4
Always liked dealing with the Scottish as interest rates are good and also customer service. Only reason I went with another provider for a 23/24 ISA was monthly interest, also not happy with the website. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Great to have a local office, staff are excellent, and great interest rates. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Very friendly and helpful staff in Galashiels, but better rates may encourage more savings. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Face-to-face contact, friendly welcome, and a simple process well explained. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
I prefer a passbook for my accounts rather than the certificate you now use for bonds, you have provided me with a passbook today, would you consider the folded card style book as you do for ISA as this would be more economical and prefered. Reviewed on: 5th June 2023
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Verified Member

Scottish Building Society Branch Review

5
Dealt with a balance due to berevement. Reviewed on: 5th June 2023
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Verified Member

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