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Scottish Building Society: Savings reviews

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4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3264)

Scottish Building Society Branch Review

5
Always good service with a smile and all very helpful. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly staff, helpful and pleasant, enjoy going into Glasgow branch. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly and helpful counter staff, face to face contact in branch. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Pleasant, easy to deal with, Renna Bell is very helpful. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

4
I was recommended by a friend and I am very impressed so far. Reviewed on: 31st July 2022
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Verified Member

Scottish Building Society Branch Review

5
Friendly, personal service but interest rates should be higher. Reviewed on: 27th July 2022
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Verified Member

Scottish Building Society Branch Review

5
Excellent customer service, particularly from Loraine in the Glasgow branch! Knowledgable and helpful, going above and beyond to provide great advice every time we visit. A lovely lady and a true asset to the Scottish Building Society. Reviewed on: 26th July 2022
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Verified Member

Scottish Building Society Branch Review

5
I walked past the Aberdeen Branch not knowing it had returned - lovely office, excellent member of staff & friendly, efficient and no pressure to go digital!! Reviewed on: 25th July 2022
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Verified Member

Scottish Building Society Branch Review

5
Prompt, face-to-face, friendly customer service, dealt with efficiently. Reviewed on: 22nd July 2022
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Verified Member

Scottish Building Society Branch Review

4
It is Scottish, disappointed in falling interest rates of my loyalty cash ISA. Reviewed on: 18th July 2022
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Verified Member

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