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Scottish Building Society: Savings reviews

4.91
Based on 4,010 reviews, last reviewed 26th Aug 2026
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service Excellent customer service; quick to answer phones; very helpful and patient support Reviewed on: 26th August 2026
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NAW

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4010)

Scottish Building Society Branch Review

5
It is Scottish and you do not have to use the internet to service your accounts. Reviewed on: 18th December 2023

Scottish Building Society Branch Review

5
Prompt reply on the telephone, friendly voice. Very good rate on fixed rate bonds - 1 year. No delay on postal matters. Reviewed on: 12th December 2023

Scottish Building Society Branch Review

5
When I phoned I talked to a knowledgeable person in your Glasgow office. When I visited that branch, the young lady at the counter was the same as on the telephone and handled my request quickly and efficiently. Reviewed on: 12th December 2023

Scottish Building Society Branch Review

5
Everything works smoothly with never a suggestion of faff, let alone an actual problem. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
Fast, efficient, polite, and all clearly explained. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
I think the interest rates are generally good but I would prefer if your cash ISAs were flexible. Also it would be good to be able to add to fixed rate accounts for more than 14 days. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
I like the quality of service and the prize draws. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
It was easy to contact you and renew our maturing savings account. Your advisor was very helpful and friendly. Reviewed on: 8th December 2023

Scottish Building Society Branch Review

5
It would be helpful if you could send out an annual interest certificate to people who do not have online account but do need to complete an annual tax return. At present we have to phone up for this information. Reviewed on: 7th December 2023

Scottish Building Society Branch Review

5
Very efficient and friendly staff. Reviewed on: 7th December 2023

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