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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,277 reviews, last reviewed 27th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Excellent Customer Service From Troon Branch Twice..... Having previously had a positive experience by email from Troon Branch I had problem logging in to online account. Katie phoned took me through step... Read more Reviewed on: 27th March 2026
CLIVE G's avatar
CLIVE G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3279)

Scottish Building Society Branch Review

5
All good - Don't go 100% digital Reviewed on: 24th May 2022
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Verified Member

Scottish Building Society Branch Review

5
Very helpful staff, a good range of products and attractive interest rates Reviewed on: 23rd May 2022
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Verified Member

Scottish Building Society Branch Review

5
Ease of opening an account, friendly staff, helpful staff Reviewed on: 18th May 2022
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Verified Member

Local Needs

5
Local offices and always receive a warm welcome Reviewed on: 18th May 2022
W F SANGER's avatar
W F SANGER

The Scottish Building Society is too concerned with board room pay and virtue signalling.

2
It is quite clear that the society like many other building society societies are no longer run in the interests of Members, but are run in the interests of the board and their political agendas. It is not just the Scottish that must change but nearly all of the UK's building societies. There are worse than the Scottish. This Member is also a Member of a society based on the south coast of England, that has a particularly pernicious agenda and a particular contempt for certain types of Members. Reviewed on: 17th May 2022
Dr D's avatar
Dr D

Scottish Building Society Branch Review

5
Service always excellent, lovely new situation Reviewed on: 11th May 2022
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Verified Member

Excellent service

5
I live a distance from their branches but have only ever experienced first class service by post/ email or phone when needed. Reviewed on: 9th May 2022
Alistair Pender's avatar
Alistair Pender

Scottish Building Society Branch Review

5
No delays they get on with the job, especially good at communicating and polite. Reviewed on: 9th May 2022
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Verified Member

Scottish Building Society Branch Review

5
Very friendly and helpful staff Reviewed on: 9th May 2022
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Verified Member

Scottish Building Society Branch Review

5
Very quick and efficient to deal with over the telephone and by post with competitive rates. It could be quicker to get a conformation of application for a fixed rate bond- it took 4 weeks . Reviewed on: 9th May 2022
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Verified Member

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