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Scottish Building Society: Savings reviews

4.91
Based on 4,010 reviews, last reviewed 26th Aug 2026
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service Excellent customer service; quick to answer phones; very helpful and patient support Reviewed on: 26th August 2026
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NAW

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4010)

Scottish Building Society Branch Review

5
Efficient administration and competitive rates. Reviewed on: 7th December 2023

Scottish Building Society Branch Review

5
Response on the phone and in branch is speedy, efficient, helpful and friendly. It is good to be able to talk to staff when needed. Reviewed on: 6th December 2023

Scottish Building Society Branch Review

5
I received excellent, helpful, friendly and reassuring service from the Glasgow branch at a sad, difficult time for me. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Whether dealing with Scottish Building Society staff face-to-face or by telephone, their manner, attitude and service is first class Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Excellent service. It has been a long time since I have received such good service. I can't praise the staff enough. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Excellent service, good communication. I like dealing with proper passbooks/paper certificates, and Scottish Building Society is Scottish based. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

3
Lack of information - Bond was for 3 years yet did not hear from you with interest payments in all that time. Very slow at maturity. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

4
Re-open the Dalry Road premises to the public. Reviewed on: 5th December 2023

Scottish Building Society Branch Review

5
Very friendly and you can ring direct. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
Direct contact with a friendly, knowledgeable member of staff. Based in Scotland. Reviewed on: 4th December 2023

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