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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,277 reviews, last reviewed 27th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Excellent Customer Service From Troon Branch Twice..... Having previously had a positive experience by email from Troon Branch I had problem logging in to online account. Katie phoned took me through step... Read more Reviewed on: 27th March 2026
CLIVE G's avatar
CLIVE G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3279)

Scottish Building Society Branch Review

5
The staff at Galashiels and Edinburgh are always polite and very helpful, everything is efficiently and quickly dealy with. Reviewed on: 9th May 2022
Verified Member's avatar
Verified Member

Good Building Society - Pathetic interest rates

4
A good frienly society with typical building society performance. But current interest rates on savings are useless when we have an inflation rate approaching 1055 Reviewed on: 7th May 2022
Tony's avatar
Tony

Lots of niggles!

1
Joint account correspondence only addressed to one party (male!). Account opened to take pension payments, but was only advised that third party credits could not be accepted when the first payment sent to SBS was rejected by them and went missing for several weeks. Difficulty in accessing account to lodge money (see above) or make withdrawals. Annual Certificate of Interest Received not sent automatically as other savings providers do; this is particularly important for passbook accounts when there are no local branches to have the books brought up to date. Reviewed on: 5th May 2022
Verified customer's avatar
Verified customer

Staff

4
I have always found the people who work for the society to be friendly and very helpful. Reviewed on: 5th May 2022
Fergie Maclean's avatar
Fergie Maclean

Scottish Building Society Branch Review

5
Thanks so much for your help, the team are always fantastic Saturday morning openings would be very useful Reviewed on: 4th May 2022
Verified Member's avatar
Verified Member

Savings account

5
A very friendly efficient and down to earth Building Society which has not lost sight of it's roots(and purpose!) despite all the upheavals in the financial sector in recent years! Reviewed on: 30th April 2022
Neil Macleod's avatar
Neil Macleod

Scottish Building Society Branch Review

5
Would be better if there were more branches/agencies. Reviewed on: 27th April 2022
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Verified Member

Scottish Building Society Branch Review

5
It retains a personal touch. I am able to speak to a person when I phone. Reviewed on: 20th April 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
A passbook service is a huge asset. Branch staff are kind, helpful and friendly - like being part of a family. Reviewed on: 19th April 2022
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
You could offer higher interest rates as a loyalty reward to OAPs to supplement their income against the current inflation. Reviewed on: 14th April 2022
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Verified Member

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