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Scottish Building Society: Savings reviews

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4.89
Based on 3,047 reviews, last reviewed 15th Jan 2026
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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0%

Latest highest rating:

5

Had problems trying to close a savings account online.. Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" tha... Read more Reviewed on: 15th January 2026
Derek B's avatar
Derek B

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3047)

Savings Review

5
In the few dealings I have had with the Glasgow branch of the SBS I have found them to be friendly, helpful and knowledgeable. Lorraine was extremely responsive and professional. Reviewed on: 3rd June 2020
Savings customer's avatar
Savings customer

Savings Review

5
A local branch where I can speak to people directly without a call centre / impersonal approach. More interest on ISAs would be nice. Reviewed on: 28th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Close by. Friendly staff. A current account would be useful. Reviewed on: 26th May 2020
Savings customer's avatar
Savings customer

Savings Review

4
I like to speak to someone face to face rather than internet banking Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

4
No online account at present. Difficult to visit branch Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Branch contact. I do value being able to discuss face to face. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Staff helpful and understanding, especially Lorraine, but also Kay. Products simple and easy to understand. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Extremely helpful and friendly in staff in Branch at large. Contact with other staff via telephone is of highest standard of efficiency. All services received have been excellent. Reviewed on: 19th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020
Savings customer's avatar
Savings customer

AGM literature

1
[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020
Mrs Ducks's avatar
Mrs Ducks

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