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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,277 reviews, last reviewed 27th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service From Troon Branch Twice..... Having previously had a positive experience by email from Troon Branch I had problem logging in to online account. Katie phoned took me through step... Read more Reviewed on: 27th March 2026
CLIVE G's avatar
CLIVE G

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3279)

Scottish Building Society Branch Review

4
Staff are welcoming, engaging and supporting, but it would be better if from the start it was confirmed that all intention would be postal. Reviewed on: 16th March 2022
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Verified Member

Scottish Building Society Branch Review

5
Personal care from those who work there, especially in Inverness. Reviewed on: 11th March 2022
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Verified Member

Scottish Building Society Branch Review

5
Had a tech issue with logging on to the website. It was very refreshing not to have to suffer a chat bot, Mhari Crawford was very pleasant and informative with great patience fixing my problem. A credit to SBS. Reviewed on: 9th March 2022
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Verified Member

Scottish Building Society Branch Review

5
The Scottish building society is local to me, I can walk into it anytime the staff are always helpful and know the business. Reviewed on: 8th March 2022
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Verified Member

Scottish Building Society Branch Review

5
Very effective service and instructions followed. Reviewed on: 8th March 2022
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Verified Member

Scottish Building Society Branch Review

5
The SBS is friendly, helpful, local and safe. It continues in a traditional trustworthy way an earlier or later opening one day a week would be good. Reviewed on: 7th March 2022
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Verified Member

Scottish Building Society Branch Review

5
The 1-1 contact with helpful and friendly staff at all times. Reviewed on: 7th March 2022
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Verified Member

Scottish Building Society Branch Review

3
Competitive rates good, access in rural areas not convenient unless comfortable using on-line would like direct branch phone number. Reviewed on: 4th March 2022
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Verified Member

Scottish Building Society Branch Review

5
User friendly, very happy with service. Reviewed on: 3rd March 2022
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Verified Member

Scottish Building Society Branch Review

5
Branch based access, long term staff know product very well - know me. Reviewed on: 2nd March 2022
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Verified Member

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