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Scottish Building Society: Savings reviews

4.91
Based on 4,010 reviews, last reviewed 26th Aug 2026
46% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service Excellent customer service; quick to answer phones; very helpful and patient support Reviewed on: 26th August 2026
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NAW

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4010)

Scottish Building Society Branch Review

5
Good interest rates and savings passbooks. Excellent service in branch - Queen Street. Very friendly but also business like. Reviewed on: 16th November 2023

Scottish Building Society Branch Review

5
I do like having a passbook. It is really quick to get through to you on the phone and Lorraine in Galashiels gave me excellent, frienldy service. Like your folders too. Reviewed on: 16th November 2023

Scottish Building Society Branch Review

5
It would be better if there were other agencies (like Stirling) as it's always good to talk to someone over the counter. Edinburgh is too far away from me. Reviewed on: 13th November 2023

Scottish Building Society Branch Review

5
I like being able to have face-to-face contact with members of staff, none of this online/telephone set-up nonsense. Reviewed on: 13th November 2023

Scottish Building Society Branch Review

5
Good communication level. Good savings rates. Reviewed on: 10th November 2023

Scottish Building Society Branch Review

5
The customer service regarding my ISA transfer to your Building Society was excellent, thank you very much. Reviewed on: 10th November 2023

Scottish Building Society Branch Review

5
The service was good, just straightforward, just how I like it. Reviewed on: 10th November 2023

Scottish Building Society Branch Review

5
It is a pleasure to visit the office and speak to the friendly and helpful staff. Thank you for your assistance. Reviewed on: 10th November 2023

Scottish Building Society Branch Review

5
Small, friendly building society. Very helpful staff in the branch I have used. It's a shame local agencies have closed. Reviewed on: 10th November 2023

Scottish Building Society Branch Review

5
I like the fact that Scottish Building Society has branches; you can speak to staff face-to-face or via phone; the business and staff are very helpful. What could be better would be a bit higher savings rates because they are currently not keeping face with inflation. Reviewed on: 9th November 2023

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