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Scottish Building Society: Savings reviews

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4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3279)

Scottish Building Society Branch Review

5
Good communication and professionalism at all times. Reviewed on: 28th February 2022
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Scottish Building Society Branch Review

5
Lorrainne is always so professional, friendly and informative. Glasgow is a great branch. Reviewed on: 28th February 2022
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Scottish Building Society Branch Review

5
Branch in Glasgow, savings rates very good. Reviewed on: 28th February 2022
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Scottish Building Society Branch Review

4
Personal service very good at Galashiels. Interest rates should be higher. Reviewed on: 28th February 2022
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Scottish Building Society Branch Review

5
Disappointed there is no longer a regular savers account. Reviewed on: 22nd February 2022
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Scottish Building Society Branch Review

5
Very happy with the service I receive, one small point I would prefer calls to go to the Glasgow branch. Reviewed on: 22nd February 2022
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Scottish Building Society Branch Review

5
Good accounts, rates of interest competitive, friendly helpful staff. Reviewed on: 22nd February 2022
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Disappointed

2
Just moved back to Scotland and tried to open an ISA savings account today only to find message on website stating not currently offered? Very disappointing, will have to go elsewhere. Reviewed on: 16th February 2022
Stephen Bullock's avatar
Stephen Bullock
Reply from Scottish Building Society Dear Mr Bullock I am sorry you were unable to open an ISA with us. Like a number of other Building Societies, we launched an ISA which we later withdrew due to the extremely large volume of applications. If you would like us to keep you informed of new savings accounts we have or a new ISA in the next Tax year please let me know. We appreciate your feedback and are sorry that on this occasion we could not help you. As a mutal run for the benefit of our members ,we hope we can assist you at some point in the future. Response date: 18th March 2022
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Scottish Building Society

Scottish Building Society Branch Review

5
The branch is in my town so easy to access. The staff are friendly and knowledgeable about the various saving options to suit my situation. Reviewed on: 15th February 2022
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Scottish Building Society Branch Review

5
Only just taken out a contract (easy access cash isa) but very pleased with service so far, particularly the regular phone contact. Reviewed on: 10th February 2022
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