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Scottish Building Society: Savings reviews

4.91
Based on 4,011 reviews, last reviewed 27th Aug 2026
45% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic service all round. Fantastic service all round. So quick and efficient. Kaia was great. Reviewed on: 27th August 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4011)

Scottish Building Society Branch Review

5
I like the fact that Scottish Building Society has branches; you can speak to staff face-to-face or via phone; the business and staff are very helpful. What could be better would be a bit higher savings rates because they are currently not keeping face with inflation. Reviewed on: 9th November 2023

Scottish Building Society Branch Review

5
Always delighted by reception and service at Queen Street office. Reviewed on: 9th November 2023

Scottish Building Society Branch Review

5
Good that it's based in Scotland. Poor interest rates. Reviewed on: 9th November 2023

Scottish Building Society Branch Review

5
Personal, friendly service. Very efficient, thank you. Reviewed on: 9th November 2023

Scottish Building Society Branch Review

5
They are very helpful in giving advice and answering questions. Reviewed on: 9th November 2023

Scottish Building Society Branch Review

5
Just a comment, I've wondered why you have 'relationship centres' rather than 'branches'. It sounds a bit trendy. Reviewed on: 9th November 2023

Missing Funds

1
I made a substantial transfer into my SBS account using the same sort code, account number and reference that I always use but the funds were not applied to my account. My bank has confirmed the transfer was successfully completed, but SBS cannot find the transaction and show no sense of urgency. I would recommend avoiding this financial institution as this is the only time this have ever happened to me. Reviewed on: 8th November 2023

Scottish Building Society Branch Review

4
Convenient branch, rates competitive, service pleasant BUT passbook etc for new account sent out by post arrived with envelope unsealed - passbook could have fallen out which is a security, privacy risk. Is the glue of envelopes strong enough?. Reviewed on: 7th November 2023

Scottish Building Society Branch Review

5
Great product knowledge, friendly staff and accessible office. Reviewed on: 6th November 2023

Scottish Building Society Branch Review

5
There is a branch in my city and I like the personal touch. Reviewed on: 6th November 2023

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