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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3279)

Excellent customer service

5
I have been really impressed by my experience as a new customer. Reviewed on: 18th December 2021
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SBS Member Feedback

Investment dealt with very promptly

5
Form was sent out to me from a phone request very quickly and much appreciated getting a phone call to tell me that the account had been opened and a passbook about to be sent out but because of Christmas mail possible delays they made the call to re-assure me it was on its way. Reviewed on: 12th December 2021
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SBS Member Feedback

New customer

4
Just opened an account & so far everything has been good. Staff are nice & helpful, got my Welcome Pack through today; it's well laid out, easy to understand. All's well. Reviewed on: 10th December 2021
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SBS Member Feedback

First Time

5
Fast,friendly and efficient in processing the opening up of a Trust account Reviewed on: 10th December 2021
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SBS Member Feedback

Opening a new account

5
Fast and efficient way to open new saving a/c with SBS for the first time. Reviewed on: 6th December 2021
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SBS Member Feedback

Friendly Efficient Local Building Society

5
great place to bank staff are friendly and always very helpful. You still get the personal touch which is so nice to have Reviewed on: 29th November 2021
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SBS Member Feedback

Online review

5
It's Scottish. Why stop the regular saver? Reviewed on: 21st October 2021
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Online customer

Troon branch review

5
I can go in an chat with the staff who are extremely pleasant Reviewed on: 21st October 2021
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Troon branch customer

Galashiels branch review

4
Local, helpful & friendly. Mutual Reviewed on: 18th October 2021
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Galashiels branch customer

Troon branch review

5
The transfer went through without a problem and any questions I had were quickly and professionally answered. The welcome pack was well laid out and very informative Reviewed on: 14th October 2021
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Troon branch customer

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