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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,373 reviews, last reviewed 16th Apr 2026
38% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
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Latest highest rating:

5

I spoke to Katie McNight at the Troon branch & Katie... I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for ... Read more Reviewed on: 16th April 2026
Jill's avatar
Jill

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3378)

Galashiels branch review

5
Straight forward 2 page application form (others have required up to 7 pages!). Timely response. Polite and knowledgeable telephone support Reviewed on: 7th August 2020
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Galashiels branch customer

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Edinburgh branch review

5
Like the fact it's Scottish, but would like to see more support for Scottish nation. I like passbooks. Would like more interest banking availability too Reviewed on: 5th August 2020
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Edinburgh branch customer

Savings review

5
When applying to set up my fixed rate savings account, I found the process easy to access and Shirley was very helpful on the phone Reviewed on: 5th August 2020
Savings customer's avatar
Savings customer

Troon branch review

4
Would score top marks all round except I still haven't had my ID sent back (original items: council tax bill 20/21 and HMRC notice of coding 20/21) Reviewed on: 3rd August 2020
Troon branch customer's avatar
Troon branch customer

Galashiels branch review

5
Extremely helpful member of staff - Audrey Smith Reviewed on: 1st August 2020
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Galashiels branch customer

Savings review

5
Excellent service every time. Maybe improve your savings rates? Reviewed on: 1st August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Great customer service. Very helpful and courteous, everything you would expect from such a company Reviewed on: 29th July 2020
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Galashiels branch customer

Inverness branch review

5
Still able to do a paper application through the post Reviewed on: 28th July 2020
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Inverness branch customer

Galashiels branch review

5
Very friendly and helpful assistant. Always made to feel welcome. On the high street so easily accessed Reviewed on: 27th July 2020
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Galashiels branch customer

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