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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3931 reviews)

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4.91

Based on 3,930 reviews, last reviewed 16th Aug 2026

19% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Attentive , friendly, efficient no negative feedback Attentive , friendly, efficient no negative feedback Reviewed on: 16th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3931)

Efficient and friendly

We had to contact Scottish Building Society by post and we got a reply from them along with what we had requested really quickly and efficiently from Audrey. They are also really efficient and friendly if you need to contact them. Reviewed on: 29th April 2026

June Mitchell dealt with my problem quickly, efficie...

June Mitchell dealt with my problem quickly, efficiently and with a pleasant manner. My telephone call was answered promptly and June introduced herself and clarified the information that I required. Reviewed on: 29th April 2026

Great help with my Isa paperwork

Great help with my Isa paperwork Reviewed on: 29th April 2026

Wonderful and professional service received today at...

Wonderful and professional service received today at the front desk abbie was extremely helpful Reviewed on: 28th April 2026

I was helped by Kaia today in the Edinburgh branch w...

I was helped by Kaia today in the Edinburgh branch who gave me a run down of your ISA’s. I was very impressed by her knowledge and how quickly and efficiently she answered my questions. Reviewed on: 28th April 2026

Called to speak about the type of accounts Scottish...

Called to speak about the type of accounts Scottish provide. Spoke to a lady called June who helped me choose the type of account right for me and told me ways of applying Reviewed on: 27th April 2026

I came into Edinburgh today to drop off my maturity...

I came into Edinburgh today to drop off my maturity instructions and Kaia gave me great information on other account types which was very insightful. Reviewed on: 27th April 2026

Visited Galashiels Branch this morning and was serve...

Visited Galashiels Branch this morning and was served by Audrey, she was very helpful and sorted out my ISA's for me. Great customer service Reviewed on: 27th April 2026

Audrey Smith.

Audrey. Very helpful staff. Excellent service. Reviewed on: 27th April 2026

I was unaware of which documents were necessary and...

I was unaware of which documents were necessary and had come Ill-equipped gor the interview. However, the relationship Centre Assistant, Loraine, very patiently helped me through the process of setting up and transferring to a new ISA. Reviewed on: 26th April 2026

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