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Scottish Building Society: Savings reviews

4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
25% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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10%
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1%
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Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Helpful, efficient and friendly

5
Very helpful, efficient and very friendly service. Reviewed on: 29th November 2024

Reliable, local, trustworthy

5
Competitive interest rates are available. When renewing a fixed rate bod I would like th eoption of withdrawing some funds and re-investing the balance to be available on the renewal form. Reviewed on: 28th November 2024

Solid, trustworthy, nice

5
Local, always nice and helpful staf, open every weekday, it's Scottish, and a building society. 9-3 and not open on a Saturday morning makes it difficult for working people to access the branches, a staggered lunch perhaps?. Reviewed on: 28th November 2024

Very helpful

5
Very happy with the help I received when setting up my account. Reviewed on: 27th November 2024

First class operation

5
Good friendly service (great to have a passbook account). This is how a building society should operate. Reviewed on: 27th November 2024

Local, friendly, professional

5
I like passbooks. I like that I can visit branches. I like that interest rates are fairly good. I like that it is a mutual organisation. Less paperwork would be good, only information I need to have 0 don't need information on mortgages when opening a savings account. Reviewed on: 26th November 2024

Good interest rates

5
It was easy to open our account online. I accessed the information quickly. I have no issues with the current service. Perhaps an app would be helpful. Reviewed on: 25th November 2024

Helpful and efficient

5
Good staff at the Inverness branch. Reviewed on: 25th November 2024

Easy, professional, efficient

5
Easy proces, knowledgeable and polite staff. Reviewed on: 25th November 2024

In branch service review

4
Savings interest is too low. Better loyalty rates please! I need better interest on my savings. Reviewed on: 22nd November 2024

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