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Scottish Building Society: Savings reviews

4.91
Based on 3,930 reviews, last reviewed 16th Aug 2026
19% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Attentive , friendly, efficient no negative feedback Attentive , friendly, efficient no negative feedback Reviewed on: 16th August 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3930)

Easy to deal with.

5
Easy to deal with. Everything explained clearly. Reviewed on: 5th May 2026

The ladies in Frederick street are a delight.

5
The ladies in Frederick street are a delight. I was assisted by Kaia today and she handled all of my queries perfectly. Reviewed on: 5th May 2026

A couple of issues were sorted out quickly by Katie...

5
A couple of issues were sorted out quickly by Katie McKnight Reviewed on: 5th May 2026

Staff are friendly and professional.

5
Staff are friendly and professional. It feels like part of a family or community which is sadly lacking in other institutions. Reviewed on: 5th May 2026

Called Customer Service this morning with a query on...

5
Called Customer Service this morning with a query on moving ISA products, they were very friendly, helpful and answered my questions fully. Reviewed on: 5th May 2026

Visited branch today and Audrey was very helpful in...

5
Visited branch today and Audrey was very helpful in assisting me with investing my existing ISA into a new Fixed ISA, very satisfied with the service Reviewed on: 1st May 2026

I found the customer experience in the branch to be...

5
I found the customer experience in the branch to be very good but have now moved to a small town without a branch so set up online dealings. There were a couple of snags in the process but I was able to quickly speak with an advisor who talked me through to process to get started. The website looks easy enough but I would still prefer to use a branch if there was one near me. Reviewed on: 1st May 2026

Personal face to face service for my isa

5
Personal face to face service for my isa Reviewed on: 1st May 2026

Always great customer service

5
Always great customer service from Scottish Building Society. Katie from the Troon office was very helpful when I got in touch, polite and prompt with her support. Reviewed on: 1st May 2026

Excellent Customer Service as always

5
Very helpful today when in Glasgow to open new accounts, friendly, efficient and professional Reviewed on: 1st May 2026

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