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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,178 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Excellent Customer Service There was a glitch with the visibility of my online account and some conflicting information relating to the use of the account (hence the loss of a s... Read more Reviewed on: 4th March 2026
RH's avatar
RH

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3180)

Friendly, Professional, Quick

5
Always a pleasure to come into the Troon Branch. Everyone lovely, professional, Knowledgeable, Quick. Reviewed on: 29th August 2025

In branch service review

5
Cara was pleasant and helpful and is forwarding tax info which you no longer send automatically. Well done. Reviewed on: 29th August 2025

Excellent, Friendly, Local

5
Shirley and Natalie are a credit to your name, friendly and helpful. Reviewed on: 29th August 2025

In branch service review

5
I opened an account they ran through all my options. Lot of information, very clear. Reviewed on: 29th August 2025

Truly, Wonderful, Branch

5
We will never stop recommending SBS, Make us feel welcome, love it here. Reviewed on: 29th August 2025

Helpful, Happy, Welcoming

5
All ways friendly staff and willing to help. Reviewed on: 29th August 2025

Excellent, Customer, Service.

5
Went into Aberdeen to discuss our accounts and to open another account. First class service from all staff. Cara and Sophie has been excellent in our dealings with them. Reviewed on: 29th August 2025

Friendly, Fair, Efficient.

5
Good service, competitive saying rates, friendly staff. Reviewed on: 29th August 2025

Great, Local, Service

5
Very friendly and efficient - I felt line the staff really care about providing a great service. Reviewed on: 29th August 2025

Nice, Friendly, Helpful

5
Ladies at the counter always very helpful, they always remember when I come in. Reviewed on: 29th August 2025

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