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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3943 reviews)

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4.91

Based on 3,930 reviews, last reviewed 16th Aug 2026

19% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Attentive , friendly, efficient no negative feedback Attentive , friendly, efficient no negative feedback Reviewed on: 16th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3943)

I spoke to Katie McNight at the Troon branch & Katie...

I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for products & service. Staying with them for another year. Reviewed on: 16th April 2026

Shirley and Natalie were very helpful this morning

Shirley and Natalie were very helpful this morning Reviewed on: 16th April 2026

Great fast customer service and knowledgeable staff

Great fast customer service and knowledgeable staff Reviewed on: 16th April 2026

Natalie was very quick and efficient

Natalie was very quick and efficient processing my withdrawal today. She is always very friendly and it is lovely to have such a nice face to face service Reviewed on: 15th April 2026

I have been having trouble registering my accounts o...

I have been having trouble registering my accounts online. tried and tried but just couldnt get it to work, However on my call earlier today Lorraine I got it sorted. Her patience and determination to help me was admirable and I hope that she is available in future should I have any issues. I was almost pulling whats left of my hair out111 Thanks again Lorrainne Reviewed on: 15th April 2026

Good product knowledge from Rachel

Good product knowledge from Rachel Reviewed on: 15th April 2026

Very positive experience with Troon branch setting u...

Very positive experience with Troon branch setting up and renewing ISA accounts. Staff were helpful, pleasant and patient. Thank you. Reviewed on: 15th April 2026

Very positive experience with Troon branch while man...

Very positive experience with Troon branch while managing ISA renewal and setup. Very helpful, pleasant and showed great patience. Thank you. Reviewed on: 15th April 2026

Very efficient and friendly service

Very efficient and friendly service Reviewed on: 15th April 2026

I always receive the warmest of welcomes in Galashiels.

I always receive the warmest of welcomes in Galashiels.The staff are a credit to your society. Reviewed on: 15th April 2026

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