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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.911057758789546080 (3620 reviews)

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4.91

Based on 3,615 reviews, last reviewed 21st Jun 2026

60% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

very good customer service, friendly very good customer service, friendly Reviewed on: 21st June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3620)

Best in Business

Very happy overall with my accounts. Reviewed on: 22nd December 2025

Friendly, Helpful, Informative

All fine, staff with whom I spoke to are very helpful and explained everything clearly. Reviewed on: 18th December 2025

Pleasant, Informative, Competitive.

I've been to the branch three times and have always found the staff to be friendly and informative. I find the interest rate for this ISA and the just completed was very competitive. Reviewed on: 18th December 2025

Trustworthy, customer - focused, Excellent

Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

Friendly, Helpful, Efficient

Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

Current rates competitive

Efficient and very helpful staff. Reviewed on: 18th December 2025

Accessible, Friendly, reliable.

As an elderly small scales saver I am very pleased to be with the SBS and It is helpful and friendly staff that make it work. I appreciate the personal approach was only by phone in this point. Thank you for being there. Reviewed on: 18th December 2025

Friendly, efficient, professional

Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

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