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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3943 reviews)

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4.91

Based on 3,943 reviews, last reviewed 17th Aug 2026

24% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I was having issues setting up the new online service. I was having issues setting up the new online service. Audrey Smith was extremely helpful and was able to answer all my questions quickly and effici... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3943)

Would not go anywhere else.

Would not go anywhere else. Rachel the advisor was excellent, polite and courteous, nothing was too much bother. Explanations were understandable without any jargon. Reviewed on: 9th April 2026

Busy branch given a new tax year not surprised howev...

Busy branch given a new tax year not surprised however the staff were attentive ,polite and nothing was trouble Reviewed on: 8th April 2026

I spoke with Katie McKnight, Troon Branch earlier to...

I spoke with Katie McKnight, Troon Branch earlier today. She was very friendly, helpful and efficient which I appreciated very much. An added bonus was that the phone was answered almost immediately. Reviewed on: 8th April 2026

Good standard of care for their members and lovely t...

Good standard of care for their members and lovely to speak to a person face to face. Don’t change Reviewed on: 8th April 2026

Busiest I have ever seen the branch in Troon today b...

Busiest I have ever seen the branch in Troon today but the service still faultless. Reviewed on: 8th April 2026

Perfect experience as always.

Perfect experience as always. Amy and her team are outstanding and they are an example of what service should be provided in all establishments. Reviewed on: 8th April 2026

Very helpful and friendly staff in Glasgow branch so...

Very helpful and friendly staff in Glasgow branch sorted everything we needed ,very efficient and explained to us about new isa available will be making a new appointment. Reviewed on: 8th April 2026

Great people

Great staff great to do business with would recommend Reviewed on: 8th April 2026

The Edinburgh branch was very busy yesterday but the...

The Edinburgh branch was very busy yesterday but the staff were excellent and helped me with my application, Kaia answered all of my queries and was very professional. Reviewed on: 8th April 2026

Took time to explain the why to my questions, Credit...

Took time to explain the why to my questions, Credit due to Scottish building soc and Amy Richardmond who answered my call Reviewed on: 8th April 2026

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