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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3184 reviews)

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4.89

Based on 3,180 reviews, last reviewed 4th Mar 2026

21% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Evhvvjgdfv gfhff great. Evhvvjgdfv gfhff great. Grfhyvg. Cfdfhffgh Reviewed on: 4th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3184)

Top Notch Baby

We have been members for several years now, and due to our recent change in life we had money to invest in ISA' and savings account. As always the staff in the Galashiels Branch we dealt with on this occasion - Kathleen, Lorraine and Jin were all fantastic at getting them up and running. Cannot fault the SBS. Reviewed on: 22nd August 2025

Reliable, Loal, Trustworthy

Local, Scottish, Friendly, professional. Welcomed me and recognised me. Reviewed on: 22nd August 2025

Local, Friendly, Very helpful!!

Come into office to ask about a new saving account. Shirley was very patient, kind and knowledgeable!!. Reviewed on: 22nd August 2025

Well done. Great service. Great people.

I always like friendliness of the staff in the Scottish building society. Reviewed on: 22nd August 2025

Friendly, People-Focused, Efficient

Everything was made very easy this morning. Service was very efficient and very friendly. I always find any contact with SBS friendly, professional and productive. Reviewed on: 22nd August 2025

Competent, Friendly, Efficient

Customer service is always friendly. Reviewed on: 22nd August 2025

Professional, Friendly, Compassionate.

Quick efficient, professional and friendly service. Reviewed on: 22nd August 2025

Very Good Service

Quite satisfied with experience. Reviewed on: 22nd August 2025

User friendly, Professional, Fair

Always a good experience. Friendly, helpful staff, excellent customer environment. Reviewed on: 22nd August 2025

Personal, Listening, Professional

Good-Personal service, SBS happy to deal with me face to face and send things by post. Can still phone branch and speak to someone there. Excellent Glasgow city centre location. Reviewed on: 22nd August 2025

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