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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.911241528888125344 (3623 reviews)

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4.91

Based on 3,615 reviews, last reviewed 21st Jun 2026

60% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

very good customer service, friendly very good customer service, friendly Reviewed on: 21st June 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3623)

Friendly, efficient, professional

Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

Great local service

It is a local branch which has been above average in terms of advice and help. Very glad to have it. Reviewed on: 18th December 2025

Friendly, helpful and patient.

Staff all very helpful exp. With older people explanations very clear. Reviewed on: 18th December 2025

Staff Most Helpful

Patience and help from the staff. Reviewed on: 18th December 2025

To be recommended.

Good experience, very efficient. Reviewed on: 18th December 2025

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