Smart Money People Logo
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
1% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Scottish Building Society Savings reviews (1934)

In branch service review

4
You could have left the Thornhill branch open (or something in the Dumfries area), the reason I am with SBS is because of the local branch. Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

Good customer service

5
Very good customer service and easily accessible. Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

Customer friendly

5
Efficient attention in Galashiels but it was much was easier for old folks when you had agencies nearby. Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

Friendly, efficient, focussed

5
Great service, great staff, and simple products with a good interest rate. Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

Friendly, informative, welcoming

5
Like the personal service, passbooks, and staff. Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

Friendly, professional, courteous

5
The staff. The guy who dealt with us was really good. Great customer service skills and knowledgeable. Good follow up call. Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
It would be better if the Dalry Road branch was still open. It cost Reviewed on: 1st May 2024
Verified Member's avatar
Verified Member

Local, accessible, friendly

5
I like being able to go to local branch and deal with the staff in person. Always friendly and helpful. Reviewed on: 25th April 2024
Verified Member's avatar
Verified Member

Great, personal, straightforward

5
Easy to fill in maturity form. Straightforward polite call handlers. Easy log-in. Reviewed on: 25th April 2024
Verified Member's avatar
Verified Member

First class

5
Polite, helpful and efficient. Follow-up mail information delivered promptly. Reviewed on: 25th April 2024
Verified Member's avatar
Verified Member

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill